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Client Engagement Representative

2 months ago

Reading, Pennsylvania, United States Clark Associates Companies Full time

Sales Specialist at Clark Associates Companies

This position at Clark Associates Companies focuses on delivering outstanding customer service within a retail environment, while also assisting the sales, procurement, and inventory management teams. Your primary duties will encompass executing sales transactions with an emphasis on fostering customer connections, adhering to established protocols, managing cashier responsibilities, ensuring store cleanliness, overseeing inventory levels, and advocating for our proprietary brands.

Qualifications:

  • At least 1 year of experience in retail or supply chain operations
  • High school diploma or equivalent qualification
  • Familiarity with MS Office, CRM software, and project management applications
  • Excellent analytical, communication, and problem-solving abilities

Main Duties:

  • Develop and sustain customer relationships
  • Adhere to company protocols for customer service
  • Manage cashier responsibilities and assist customers with product loading
  • Ensure the store is well-maintained and inventory is replenished
  • Promote proprietary brands and inform customers about their competitive benefits
  • Stay informed about the company's website and business model

Physical Requirements:

  • Standing or walking for up to 9 hours a day
  • Effective communication through speech, vision, and hearing
  • Regular hand use for grasping and fine motor tasks
  • Bending, squatting, crawling, climbing, and reaching
  • Lifting items weighing up to 50 pounds

Work Setting:

Occasional exposure to mechanical components, vehicles, temperature variations, and dust. The noise level in the work environment ranges from quiet to moderate.

Travel Requirements:

No travel required.