Business Development Manager
1 week ago
Job Title: Relationship Manager
Job Summary:
We are seeking a highly motivated and results-driven Relationship Manager to join our Customer Growth team. As a Relationship Manager, you will be responsible for building and maintaining strong relationships with our business customers, understanding their needs, and providing tailored solutions to help them achieve their business goals.
Key Responsibilities:
- Use consultative selling techniques to teach customers how to leverage payment solutions to positively impact their business.
- Learn the purchasing needs and behaviors of our current customers.
- Analyze the total business spend to identify additional opportunities to leverage our products and services.
- Build broad and technical product knowledge and an understanding of how customer processes work with our products and services.
- Assist customers with incorporating our products into their purchasing platform and bookkeeping software.
- Maintain and update CRM systems to ensure data compliance.
- Drive incremental charge volume on the card with existing customers.
Requirements:
- At least 3 years of sales experience.
- Strong organizational, interpersonal, telephone, and PC skills.
- Excellent needs-based oral presentation skills.
- Project and process management, interpersonal influence, networking, project ownership, and workflow management skills.
Preferred Qualifications:
- Bachelor's Degree.
- 5 years of outside customer sales experience as an individual contributor, driving new acquisition and managing a client portfolio.
- 1 year of experience working with Small Businesses Customers.
- 1 year of experience in the financial services industry.
- Proficiency using Google Suite.
About Capital One:
Capital One is a leading financial services company that is committed to helping our customers achieve their financial goals. We offer a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being.
Equal Opportunity Employer:
Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace.
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