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Customer Service Representative

2 months ago

Whitestown, Indiana, United States TravelCenters of America Full time
Job Summary

TravelCenters of America is seeking a skilled Cashier to join our team. As a key member of our store team, you will be responsible for providing exceptional customer service to our guests, ensuring a positive and memorable experience.

Key Responsibilities:
  • Customer Service: Serve each customer courteously, quickly, and efficiently with a sincere, positive, pleasant, and enthusiastic attitude.
  • Transaction Processing: Process transactions of customers on a point-of-sale (POS) register.
  • Store Maintenance: Maintain a clean, well-stocked food and beverage area, and clean and stock merchandise.
  • Teamwork: Prioritize work according to the store and management needs, establish strong communication and rapport with leaders and co-workers.
  • Safety and Security: Know and follow safety guidelines and report potentially unsafe situations caused by team members and customers.
Requirements:
  • Basic Computer/POS Knowledge: Basic computer/POS knowledge preferred.
  • Cash Handling Skills: Cash handling skills preferred.
  • Good Verbal Communication Skills: Good verbal communication skills.
  • Flexibility: Ability to work flexible hours, including nights, weekends, and some holidays.
Benefits:
  • Medical, Dental, Vision, and Life Insurance: Medical, dental, vision, and life insurance.
  • 401(k) with Company Match: 401(k) with a company match.
  • Vacation and Paid Holidays: Vacation and paid holidays.
  • Tuition Reimbursement: Tuition reimbursement.
  • On-Site Meal Discounts: On-site meal discounts.
  • Discounts on Technology, Travel, Food, and Fuel: A wide variety of discounts on technology, travel, food, and fuel.
  • Opportunity for Growth and Advancement: Opportunity for growth and advancement.
Work Environment:

While performing these duties, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts, and vibration. The noise level in the work environment can be loud at times.

Equal Opportunity Employer:

TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information, or membership in any other category protected by applicable federal, state, or local law.