Front Office Medical Assistant

4 hours ago

Irvine, California, United States Kain Akeso Medical Holding, LLC Full time
Job Title: Front Office Medical Assistant

We are seeking a highly skilled and organized Front Office Medical Assistant to join our team at Kain Akeso Medical Holding, LLC. As a Front Office Medical Assistant, you will be the first point of contact for our patients and will play a critical role in ensuring a positive and efficient experience for them.

Key Responsibilities:
  • Greet and welcome patients, answering any questions they may have and providing them with necessary information.
  • Perform patient check-in and check-out processes, ensuring accurate and timely completion of tasks.
  • Assist patients with initial paperwork, including registration and insurance verification.
  • Answer and screen incoming phone calls, directing them to the appropriate staff member or taking messages as needed.
  • Confirm patient appointments and schedule new appointments as necessary.
  • Perform insurance verifications and authorizations, ensuring that patients have the necessary coverage for their care.
  • Maintain a clean and organized reception area, ensuring that all necessary supplies and equipment are available.
  • Receive and sort daily mail and deliveries, distributing them to the appropriate staff members.
  • Accurately input patient data into our system, ensuring that all information is up-to-date and accurate.
  • Assist patients with paperwork and answer any questions they may have.
  • Ensure patient satisfaction at all times, addressing any concerns or issues that may arise.
  • Collaborate with other staff members to ensure seamless communication and a positive patient experience.
Requirements:
  • Minimum 1 year of experience as a medical front office receptionist.
  • Hands-on experience with office equipment, including fax machines, copiers, and iPads.
  • Professional attitude and appearance, with excellent communication and interpersonal skills.
  • Ability to multitask and prioritize tasks, with a strong attention to detail and organizational skills.
  • Demonstrated experience in delivering excellent customer service, with a strong desire to provide the best possible patient experience.
  • Collaborative and team-oriented, with the ability to work effectively in a fast-paced environment.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and organized individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.

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