Medical Assistant/Physical Coordinator

5 days ago

Irvine, California, United States Kain Akeso Medical Holding, LLC Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Coordinator to join our team at Kain Akeso Medical Holding, LLC. As a Patient Coordinator, you will play a vital role in ensuring the smooth operation of our medical office, providing exceptional patient care and support to our patients and staff.

Key Responsibilities
  • Front Desk Operations: Greet patients and visitors in a prompt, courteous, and helpful manner, answering telephone calls, screening, and directing calls, taking messages, and providing information.
  • Patient Scheduling: Determine patient needs and process according to type of case, complete computer system intake at time of arrival, clock in status, and ensure proper authorization.
  • Chart Preparation: Prepare new patient charts with correct information and paperwork, issue forms to patients for completion, give clear instructions, and offer assistance.
  • Record Keeping: Maintain accurate and up-to-date patient records, check in patients, verify, and update necessary information in the record, and assist patients with ambulatory difficulties.
  • Correspondence: Fulfill and forward all client correspondence needs ASAP after discharge of patient, type correspondence as directed, sort and deliver mail, therapy records, and other correspondence.
  • Communication: Utilize formal channels of communication to report concerns, personal requests, and patient issues, respect patients' right to privacy and confidentiality, and maintain an orderly and professional working atmosphere.
Requirements
  • Education: High school diploma or equivalent.
  • Experience: Prefer one year experience in a medical office setting, preferably related to Workers' Compensation, knowledge of medical terminology desirable, computer and word processing experience.
  • Skills: Excellent telephone manners and etiquette, typing or word processing skills, excellent interpersonal skills, detail-oriented, organized, and self-motivated, ability to pleasantly interact with patients, clients, payors, and co-workers, ability to read, understand, and follow oral and written directions in English, ability to complete assigned projects and meet deadlines, sufficient knowledge of grammar, punctuation, and spelling to correctly enter patient information into the computer, ability to speak clearly and concisely, ability to sort and file materials correctly in alphabetical or numerical systems, bilingual in Spanish preferred, ability to use correct body mechanics in order to avoid repetitive motion and other injuries related to office work.

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