Food and Beverage Operations Supervisor

1 day ago


Arlington, Virginia, United States Loews Hotel & Resorts Full time

Job Summary:

We are seeking a highly skilled and experienced Food and Beverage Operations Supervisor to join our team at Loews Hotel & Resorts. As a key member of our operations team, you will be responsible for ensuring the highest level of service and quality in our food and beverage outlets.

Key Responsibilities:

  • Conduct regular inspections to ensure that our food and beverage outlets meet the highest standards of cleanliness, organization, and maintenance.
  • Monitor staff adherence to all service standards, SOPs, and Loews SOPs, including inspecting staff for correct uniform and grooming standards.
  • Supervise and train staff to ensure that they are providing exceptional customer service and meeting our high standards.
  • Collaborate with the management team to develop and implement strategies to improve customer satisfaction and loyalty.
  • Ensure that all food and beverage outlets are fully stocked and equipped with the necessary supplies and equipment.

Requirements:

  • Minimum 2 years of experience in a supervisory role in the food and beverage industry.
  • Proven track record of providing exceptional customer service and leading high-performing teams.
  • Strong knowledge of food safety and sanitation procedures.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.
  • Excellent communication and interpersonal skills.


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