Department Manager

4 days ago


Florence, South Carolina, United States H & M Hennes & Mauritz Gruppe Full time
About the Role

We are seeking a highly skilled and experienced Department Manager to join our team at H&M Hennes & Mauritz Gruppe. As a Department Manager, you will be responsible for leading a team of sales advisors and visual merchandisers to achieve sales and profit goals in the store.

Key Responsibilities
  • Sales and Profit: Analyze and follow up on sales and profit KPIs for the department, ensuring that actions are taken to maximize selling.
  • Team Management: Manage the recruitment, training, development, and succession planning of team members, ensuring that they have the skills and knowledge needed to succeed in their roles.
  • Customer Service: Ensure that H&M Customer Service standards are always delivered through active coaching and leading by example.
  • Store Operations: Work with the store management team to secure store operations, H&M standards, and best practices are followed through proper scheduling to maximize conversion and enable commercial activities.
  • Loss Prevention: Actively prevent loss and ensure that the department follows appropriate safety and security guidelines.
  • Communication: Deliver clear communication to the store team on business performance, company culture, and training focuses through daily meetings and participating in weekly leadership meetings.
Requirements
  • Experience: 1-2+ years of transferrable experience in a retail or sales environment.
  • Skills: Strong leadership and communication skills, ability to analyze sales and profit data, and experience with team management and development.
  • Education: High school diploma or equivalent required.
  • Availability: Open availability including evenings and weekends.
What We Offer
  • Competitive Salary: $19.02-$21.40 hourly.
  • Benefits: Medical, pharmacy, vision, and dental coverage, employee assistance program, vacation, wellness, holiday, and parental pay, 401K, commuter benefits, and health and dependent care FSA.
  • Staff Discount: 25% discount on all H&M Group brands.
About H&M Hennes & Mauritz Gruppe

H&M Hennes & Mauritz Gruppe is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way.



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