Restaurant Operations Supervisor

2 months ago


New Orleans, Louisiana, United States IHOP Full time
Position OverviewRole Summary

The Assistant Manager at IHOP is instrumental in facilitating the efficient functioning and prosperity of the dining establishment. Collaborating closely with the General Manager, this role involves overseeing personnel, upholding quality benchmarks, and maximizing financial performance. Strong leadership capabilities, excellent communication, and the capacity to manage diverse operational responsibilities are essential for success in this position.

Key Responsibilities
  • Support the attainment of sales and profitability targets
  • Foster relationships with team members, corporate personnel, and patrons
  • Implement training initiatives for staff
  • Execute financial, marketing, and human resources strategies
  • Ensure adherence to regulations and safety protocols
  • Recruit, train, and retain staff members
  • Oversee inventory and supply management
  • Maintain equipment and facility standards
  • Ensure compliance with safety and sanitation practices
  • Complete necessary reports and documentation
  • Supervise and guide team members
Required Qualifications
  • High school diploma or equivalent
  • Relevant prior work experience
  • Strong leadership and interpersonal skills
  • Organizational and planning abilities
  • Problem-solving skills
  • Customer service orientation
  • Basic understanding of financial principles
  • Familiarity with industry-specific software
  • Ability to work collaboratively
  • Flexibility to adapt to changing situations
  • Knowledge of regulatory compliance
  • Focus on employee and customer satisfaction
  • Effective time management
  • Conflict resolution skills
  • Dependability and availability
  • Food Safety Certification
  • Relevant training certifications
  • Numerical and literacy competencies
  • Public speaking proficiency


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