Regional Banking Professional

6 days ago


East Islip, New York, United States Webster Bank Full time
About the Role

This is a dynamic opportunity to join Webster Bank as a Regional Banking Professional, where you will play a key role in driving sales, service, and operational excellence in our Region Banking Centers.

Key Responsibilities
  • Customer Service and Sales: Respond to customers' needs in a timely and accurate manner, capitalizing on resources and tools available to build and deepen relationships.
  • Financial Product and Service Offerings: Evaluate customers' needs and offer appropriate financial products and services through needs-based conversations.
  • Teller Transactions: Perform routine transactions such as deposits, withdrawals, check cashing, loan payments, and other transactions as needed.
  • Segmentation Strategy: Implement sales, retention, and other bank initiatives to execute Region Banking Centers' growth and profitability objectives.
  • Goal Achievement: Meet or exceed individual and team goals in sales, service, and operations.
  • Compliance and Audits: Maintain compliance with Federal and State regulations, as well as bank policies and procedures, and meet/exceed branch audits and operations evaluation requirements.
  • Supervision and Coaching: Assist with supervision of banking center colleagues, offering coaching support to fellow bankers, and act as a role model and help onboard new bankers.
  • Adaptability and Collaboration: Adapt to business needs with scheduling and supporting banking centers within a Region, and build strong relationships with banking center teams and collaborative partnerships with business lines.
Requirements
  • Education and Experience: High school diploma/GED required; Associate's or Bachelor's degree preferred. 2-4 years customer sales/service experience with 1-2 years supervisory experience preferred.
  • Skills and Knowledge: Working knowledge of all products and services, ability to keep current with all systems used for branch transaction processing, and strong customer service skills.
  • Travel and Incentives: Ability to travel to various Banking Centers within the regions, and eligibility for incentive compensation.


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