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Production Print Digital Specialist

2 months ago

New York, New York, United States Facsimile Communication Industries, Inc Full time

{"h1": "Job Title: Production Print Digital Technician", "p": "At Facsimile Communication Industries, Inc, we are seeking a skilled Production Print Digital Technician to join our team. As a key member of our technical support team, you will be responsible for providing high-quality technical support to our customer base, communicating with customers and sales representatives to ensure satisfaction, and connecting/installing office equipment to our customer's network.", "ul": [{"li": "Troubleshoot and resolve technical issues with production level copier machine product lines"}, {"li": "Develop and implement solutions to improve customer satisfaction and reduce downtime"}, {"li": "Collaborate with sales representatives to identify customer needs and provide technical support"}, {"li": "Stay up-to-date with the latest technology and industry trends to provide expert technical support"}], "h2": "Requirements", "ul": [{"li": "Minimum of three years related experience"}, {"li": "Certification and experience with Konica Minolta & Ricoh production models preferred as well as Xerox & Canon; other copier, printer, and fax product lines desirable."}, {"li": "Experience with Fiery and/or CREO Print Controllers"}, {"li": "Network experience. A+ or N+ certifications and connectivity experience preferred."}], "h2": "What We Offer", "ul": [{"li": "Competitive salary"}, {"li": "401k"}, {"li": "Full health/dental/visions insurance"}, {"li": "Fee reimbursement for further certifications"}]}