Infrastructure Systems Engineer

2 weeks ago


Arlington, Virginia, United States PlanIT Group Full time
Infrastructure Systems Engineer Position

Join our team as an Infrastructure Systems Engineer where you will be an integral part of our operations. This role requires on-site presence and involves working with advanced technologies to support critical systems.

Key Responsibilities:

  • Diagnose and resolve issues related to printers, workstations, and other hardware.
  • Support the mission of enhancing national interests through effective technology solutions.
  • Implement security measures for servers and workstations, including patch management and monitoring.
  • Manage Active Directory tasks such as account creation, security group management, and access control.
  • Deliver exceptional problem-solving skills to ensure timely resolutions and superior support.

Qualifications:

  • Bachelor's Degree in a relevant field is required.
  • A minimum of 5 years of experience in IT is essential.
  • Active Top Secret clearance or eligibility for TS clearance is mandatory.
  • Microsoft Certified Solutions Expert (MCSE) certification is a plus.
  • ITIL v3 Foundation certification is advantageous.
  • Experience with Microsoft Endpoint Configuration Management is required.
  • Proficient in Active Directory management.
  • Strong troubleshooting skills on the Windows platform.
  • Experience in System Administration, including resource monitoring and system security.

Preferred Skills:

  • Familiarity with VMware Vsphere and virtual machine troubleshooting.
  • Knowledge of LAN/WAN networking, including routers, switches, and firewalls.

Daily Activities:

  • Review and address daily risk assessments and compliance variances.
  • Provide support across multiple networks and system classifications.
  • Assist in escalating problems beyond initial support tiers.
  • Collaborate with network services and software engineering to resolve issues.
  • Recreate user problems to identify and rectify operational challenges.
  • Maintain and document procedural manuals for reference.


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