Customer Service Representative

3 days ago


Bethel, Connecticut, United States Closet Factory of Westchester Full time
Job Title: Service Coordinator/Customer Service Representative

We are seeking a highly skilled and customer-focused Service Coordinator/Customer Service Representative to join our team at Closet Factory of Westchester. As a key member of our front desk staff, you will be the face of our company, providing exceptional service to our clients and ensuring their needs are met.

Responsibilities:

  • Answering phone calls and collecting payments in a professional and courteous manner
  • Maintaining accurate and up-to-date customer databases and inputting information into our computer system
  • Collaborating effectively with internal departments to ensure seamless communication and customer satisfaction
  • Providing top-notch customer service to clients, addressing their inquiries and concerns in a timely and efficient manner
  • Building strong, long-lasting relationships with our clients through exceptional service and communication

Requirements:

  • Detail-oriented, organized, and dependable individual with excellent communication skills
  • Ability to multitask, prioritize tasks, and meet deadlines in a fast-paced environment
  • Strong analytical and problem-solving skills, with experience working with computers and data-driven systems
  • Enthusiasm for learning new skills and software systems, with a willingness to adapt to changing priorities
  • Comfortable working independently and as part of a team, with excellent virtual communication skills

What We Offer:

  • A competitive salary of $18-22/hour
  • A comprehensive benefits package, including health insurance, paid time off, and 401K
  • Bonus pay opportunities based on performance

Work Schedule:

Monday - Friday, 8:00 AM - 4:00 PM, with occasional Saturday hours

Location:

Bethel, CT

Job Type:

Full-time



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