Guest Services Cashier
2 weeks ago
Room Service Cashier (Part-time)
Job Category: Food and Beverage Requisition Number: ROOMS01773
Job Overview
Surf & Sand Resort is a distinguished establishment located in a prime coastal area, recognized for its commitment to excellence in hospitality. We are dedicated to creating memorable experiences for our guests through exceptional service and a welcoming atmosphere.
Position Summary
The Room Service Cashier plays a crucial role in ensuring the smooth operation of food and beverage orders for our in-room dining service. This position requires a friendly demeanor and the ability to efficiently manage guest requests.
Key Responsibilities:
- Maintain comprehensive knowledge of the Room Service menu to effectively promote offerings.
- Understand amenity procedures and manage Room Service Banquet Event orders.
- Adhere to established Order Taker Service Standards consistently.
- Handle room service orders with professionalism by promptly answering calls and accurately processing orders and payments using the Micros system.
- Follow all protocols for counting and documenting the Room Service cash bank at the beginning and end of each shift.
- Prepare mini-bar tickets and accurately record mini-bar sales in the Micros system.
- Ensure proper handling of cash and credit transactions in accordance with company procedures.
Qualifications:
A high school diploma or equivalent is required. Proficiency in English is essential. Candidates should possess strong basic math skills and familiarity with Micros computer systems. Previous hotel experience is preferred.
Skills and Attributes:
- Detail-oriented with strong organizational skills.
- Ability to learn quickly and maintain high safety standards.
- Excellent verbal communication skills with a courteous and professional demeanor.
- Strong team player with a focus on customer service.
- Reliable and trustworthy, capable of working independently.
Physical Requirements:
This position involves sitting approximately 30% of the time and standing/walking about 70% of the time. Frequent use of the phone is required.
Equal Opportunity Employment
Surf & Sand Resort is committed to fostering a diverse workforce and an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, medical condition, or any other status protected by law.
We maintain a drug-free workplace and conduct pre-employment substance abuse testing.
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