Constituent Relationship Management Professional

3 weeks ago


Lexington, Kentucky, United States InsideHigherEd Full time
Job Title:

Constituent Relationship Management Professional

Job Summary:

The EDC Salesforce Sr Admin will manage the overall architecture, data, user experience, and data policies for the Economic Development Collaborative's uses within RADAR, a Salesforce CRM. This role requires experience in analyzing business requirements as well as designing CRM system standards and policies. The ideal candidate will have a strong understanding of CRMs in general, the Salesforce Product, and data flow between systems.

Key Responsibilities:
  • Manage the overall architecture, data, user experience, and data policies for the Economic Development Collaborative's uses within RADAR, a Salesforce CRM.
  • Analyze business requirements and design CRM system standards and policies.
  • Develop and describe logical processes driven by a variety of campus data for consumption and actionable execution by end users.
  • Have a strong understanding of CRMs in general, the Salesforce Product, and data flow between systems.
Requirements:
  • Salesforce experience.
  • Database administration skills.
  • Excel and Tableau Desktop/Server proficiency.
  • Dataloader experience.
Our University Community:

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.


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