Phone Support Specialist

2 days ago


Los Angeles, California, United States American Automobile Association Full time

We are seeking highly motivated and dedicated individuals to join our team as Customer Service Representatives. In this role, you will have the opportunity to provide exceptional customer service, work in a dynamic and fast-paced environment, and contribute to the success of our organization.

About the Opportunity

As a Customer Service Representative, you will be responsible for handling inbound phone calls from customers, providing them with accurate and timely information, and resolving their concerns in a professional and courteous manner.

Responsibilities and Requirements
  • Handle inbound phone calls from customers and respond to their inquiries in a prompt and professional manner.
  • Provide customers with accurate and timely information regarding their policies and benefits.
  • Offer meaningful solutions to customer issues and concerns, while also proactively offering valuable products and services that meet their needs.

The ideal candidate will possess excellent communication and interpersonal skills, be able to multitask and work in a fast-paced environment, and have prior experience in customer service or a related field.

Compensation and Benefits

We offer a competitive salary range of $23.00 - $25.00 per hour, as well as a comprehensive benefits package that includes health coverage, 401(K) savings plan, tuition assistance, and employee discounts.

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