TPWD Customer Service Representative I
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This is an entry-level to routine customer service position that provides information to the public, collects revenue, and performs various administrative tasks. The successful candidate will work under close supervision and will be responsible for providing excellent customer service in a fast-paced environment.
Key Responsibilities- Provide information to the public in person, on the telephone, and in writing
- Collect revenue and process transactions
- Perform various administrative tasks, including data entry and report preparation
- Assist with housekeeping and custodial duties
- Operate credit card machines and other equipment
- High School Diploma or GED
- No experience required, but preferred qualifications include customer service experience and knowledge of administrative procedures
- Ability to work independently with minimal supervision
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Ability to provide excellent customer service
This position requires working in a high-visitiation public park with overnight camping. The successful candidate will be required to work 10 to 40 hours per week, with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays, and holidays. The position will fluctuate between part-time and full-time status throughout the term of employment.
The Parks and Wildlife Department is an equal opportunity employer.
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