Customer Service Representative

2 weeks ago


Iowa City, Iowa, United States PARKS AND WILDLIFE DEPARTMENT Full time
Job Summary

We are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative I. This role will provide exceptional customer service to the public, handle revenue collection, and perform various administrative tasks.

Key Responsibilities
  • Provide information to the public in person, on the telephone, and in writing
  • Collect revenue and process transactions
  • Assist with permit sales and automated campsite registration
  • Perform clerical duties, including report preparation and correspondence processing
  • Assist with housekeeping and custodial duties of the park headquarters building
  • Operate credit card machines and computer sales equipment
Requirements
  • High School Diploma or GED
  • No experience required, but preferred qualifications include six months of customer service experience, working with the public, and handling monies
  • Must possess or be able to obtain a valid state driver's license within 30 days of employment
Working Conditions
  • Work in a high-visitiation public park with overnight camping
  • Work 10 to 40 hours per week with fluctuating hours and days off
  • Adjust to changing work schedules and perform manual labor


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