Customer Service Representative

4 weeks ago


Iowa City, Iowa, United States Planet Fitness Full time
Customer Service Representative

At Planet Fitness, we're committed to providing an exceptional experience for our members. As a Customer Service Representative, you'll play a key role in delivering this experience.

Key Responsibilities:
  • Greet members and guests with a smile and provide personalized service
  • Handle front desk activities, including checking members in and facilitating updates to their accounts
  • Respond to member questions and concerns in a timely and professional manner
  • Take prospective members on tours of our facilities and showcase the benefits of membership
  • Work collaboratively with our team to ensure seamless operations and exceptional member satisfaction

We're looking for a friendly, approachable, and customer-focused individual who is passionate about delivering exceptional service. If you're a team player with a positive attitude and a commitment to excellence, we'd love to hear from you



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