Front Desk Coordinator

5 days ago


North Dartmouth, United States North American Dental Group Full time
Overview

Southeast Orthodontics is a leading dental practice in Dartmouth, MA, dedicated to delivering exceptional patient care and transforming the dental experience.

Qualifications
  • High School Diploma or equivalent (Associates degree preferred)
  • 1-5 years of customer service, insurance, or dental experience preferred
  • Knowledge of dental software, Microsoft Office programs, and ability to learn new programs as needed
Responsibilities
  • Dependable and skilled in quality control when handling financial information, performing insurance verification, and preparing end-of-day reports
  • Performs clerical tasks, including sorting, opening, distributing mail, scanning, and photocopying
  • Answers phone calls and provides information to callers; greets visitors/patients; schedules, verifies, and confirms patient appointments
  • Explains procedures and/or services to patients using dental knowledge
  • Presents financial policies and arrangements to patients; collects co-payments and verifies insurance coverage as appropriate
  • Tracks appointments due to no-shows, cancellations, and late arrivals
Benefits
  • Health, Dental, and Vision Insurance (Full-time employees)
  • Healthcare Spending Account
  • Paid Time Off
  • 401k
  • Voluntary Life & Disability Insurance
  • Referral Program
  • Employee Discount Program

Equal Opportunity Employer

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.



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