Front Desk Coordinator
4 days ago
Overview
Southeast Orthodontics
Dartmouth, MA
Front Desk Coordinator
A New Era in Patient Care
At Southeast Orthodontics, we're revolutionizing the dental experience. Our practice is built on empathy, and we're seeking a dedicated Front Desk Coordinator to join our team. As a key member of our staff, you'll play a vital role in delivering exceptional patient care and ensuring seamless operations.
Responsibilities
Key Skills for Success
- Ensure accurate and timely financial information, insurance verification, and end-of-day reports to maintain patient trust.
- Perform various administrative tasks, including mail sorting, scanning, and photocopying, while providing top-notch customer service.
- Effectively communicate dental procedures and services to patients, showcasing your knowledge and expertise.
- Present financial policies and arrangements to patients, ensuring a smooth billing process.
- Monitor and track appointments, minimizing no-shows and late arrivals.
Qualifications
What We're Looking For
- A High School Diploma or equivalent (Associate's degree preferred)
- 1-5 years of customer service, insurance, or dental experience (a plus)
- Proficiency in dental software and Microsoft Office programs, with a willingness to learn new systems.
Benefits
- Health, Dental, and Vision Insurance (for full-time employees)
- Healthcare Spending Account
- Paid Time Off
- 401k
- Voluntary Life & Disability Insurance
- Referral Program
- Employee Discount Program
Equal Opportunity Employer
We're an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status.
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