Front Desk Coordinator
1 week ago
Transforming the Dental Experience
About Southeast Orthodontics
We are a leading dental practice dedicated to delivering exceptional patient care and exceeding expectations. Our team is passionate about creating a welcoming and supportive environment for our patients, and we're seeking a skilled Front Desk Coordinator to join our team.
Key Responsibilities
- Provide exceptional customer service to patients, responding to their needs and concerns in a timely and professional manner.
- Manage patient schedules, verify insurance coverage, and prepare end-of-day reports with accuracy and attention to detail.
- Perform various administrative tasks, including sorting mail, scanning documents, and photocopying, while maintaining a high level of organization and efficiency.
- Communicate effectively with patients, explaining procedures and services, and presenting financial policies and arrangements in a clear and concise manner.
- Track appointments, managing no-shows, cancellations, and late arrivals to ensure seamless patient flow.
Requirements
- High School Diploma or equivalent (Associates degree preferred)
- 1-5 years of customer service, insurance, or dental experience preferred
- Knowledge of dental software, Microsoft Office programs, and ability to learn new programs as needed
Benefits
- Health, Dental, and Vision Insurance (Full-time employees)
- Healthcare Spending Account
- Paid Time Off
- 401k
- Voluntary Life & Disability Insurance
- Referral Program
- Employee Discount Program
Equal Opportunity Employer
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.
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