Customer Service Ambassador

6 days ago


Meridian, Idaho, United States Tide Cleaners Full time
Job Summary

Tide Cleaners is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their satisfaction with our dry cleaning services, and maintaining a clean and organized store environment.

Key Responsibilities
  • Greet Customers: Welcome customers in a friendly and professional manner, creating a positive first impression.
  • Answer Customer Inquiries: Respond to customer questions and concerns about our services and pricing in a timely and accurate manner.
  • Process Customer Orders: Accurately and efficiently process customer orders, ensuring that all details are correct and complete.
  • Resolve Customer Complaints: Handle customer complaints and resolve issues in a fair and timely manner, ensuring customer satisfaction.
  • Maintain Store Environment: Maintain a clean and organized store environment, adhering to all safety and security procedures.
  • Perform Other Duties: Perform other duties as assigned by management, contributing to the overall success of the store.
Requirements
  • Strong Communication Skills: Possess excellent communication and interpersonal skills, able to effectively interact with customers and colleagues.
  • Attention to Detail: Demonstrate strong attention to detail and accuracy, ensuring that all tasks are completed to a high standard.
  • Multitasking: Ability to multitask and prioritize in a fast-paced environment, managing multiple tasks and responsibilities simultaneously.
  • Availability: Availability to work flexible hours, including evenings and weekends, to meet the needs of our customers.
  • No High School Diploma Required: No high school diploma required, but a strong desire to learn and grow with our company.
What We Offer

We offer competitive compensation, on-the-job training, and opportunities for advancement within the company. As a valued member of our team, you will have the opportunity to develop your skills and knowledge, contributing to the success of Tide Cleaners.



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