Accounts Receivable Billing Specialist
4 days ago
We are seeking a detail-oriented Accounts Receivable Billing Specialist to manage our invoicing and collections processes. The ideal candidate will ensure timely and accurate invoicing, maintain comprehensive records, and facilitate effective communication with both internal teams and customers.
Key Responsibilities- Generate and prepare invoices based on production reports and information from the Operations team.
- Enter invoice details into the Luck Grove Accounting system and update the Luck Grove Operations system with invoicing information.
- Submit invoices to customer Accounts Payable (AP) systems, following each customer's specific submission requirements (e.g., email, portal).
- Manage accounts receivable by processing payments, issuing invoices, and tracking outstanding balances.
- Analyze AR data to identify and resolve discrepancies.
- Perform additional duties as assigned.
- Address and resolve invoice rejections by coordinating with the Luck Grove Operations team for feedback and corrections.
- Escalate complex invoicing issues to management as needed.
- Ensure consistency between internal Accounting systems and customer AP Aging Reports.
- Initiate collections for overdue accounts and follow up on outstanding payments bi-weekly.
- Provide weekly status reports to management on past-due invoices, including those pending review, approved or rejected status.
- Update the accounting team weekly on customer payments issued.
- Evaluate and recommend improvements to invoicing and collection procedures.
- Maintain confidentiality when handling sensitive information.
- Support month-end closing activities.
- Document new customer invoicing procedures.
- Proficiency in relevant computer applications with a keen eye for detail.
- Experience with Accounting Software (QuickBooks).
- Familiarity with Project Management and Collaboration Tools (monday.com, Google Workspace, Microsoft Suite).
- Proficiency in Office Software (Google Drive, Meet, Docs, Sheets, Email, Calendar, Excel, Word).
- Communication Platforms (Zoom, Discord, Google Meet).
- Additional Systems (CCI Systems PDS, Transcepta, SingleTrack).
- Ability to manage a high volume of invoices (325-450 per month).
- Proven background in accounts receivable and billing.
- Strong analytical skills and attention to detail.
- Excellent phone etiquette and customer service skills.
- Capability to work efficiently in a fast-paced environment and meet deadlines.
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