Enterprise Solution Architect
2 weeks ago
We are seeking a highly skilled Enterprise Solution Engineer to join our team at AppFolio, Inc. As an Enterprise Solution Engineer, you will play a critical role in enabling our Enterprise sales teams with a variety of internal strategy and customer-focused services to assist in achieving bookings goals.
Key Responsibilities- Drive new opportunities and assist the sales team in closing deals by managing the technical aspects in all of the sales cycle from discovery to due diligence.
- Work cross-functionally across product development, engineering, services, and marketing teams to penetrate a new AppFolio market.
- Leverage product knowledge to provide technical expertise to the sales team and customers.
- Conduct customer needs analyses and assist in overcoming objections and problem solving.
- Technical sales presentations; product demonstrations; and product proof of concepts, focusing on value the product brings to the customer.
- Participate in customer-facing meeting events such as Trade-Shows and Meet-Ups.
- Work directly with the sales leadership team to assist reps on best practices as needed.
- Experience selling, demonstrating, supporting, implementing or working closely with SaaS applications.
- The ability to build extraordinary relationships with customers, team members, and cross-functionally with Marketing, Sales Operations, and Product Teams.
- A passion for customer satisfaction, an affinity for details, and possesses a record of independent action.
- Focused on value: Foundational understanding of software sales and the role of an SE.
- Ability to Build Strong Partnerships: with Sales reps, Product team, and Customer Success.
- Team Player.
- Curious Minded: about technology and business process/pain/goals.
- Ability to diagnose prospect needs and build relationships through value-based approach.
- Ability to uncover business requirements, analyze and understand customer systems and problems, and deliver solutions to clients.
- 5+ years of direct, hands-on technical software experience in a customer-facing role as a Sales Solution Engineer.
- PropTech Industry experience strongly preferred.
- Strong Communication/Presentation Skills.
- Understands competitive positioning.
- High level of exposure to complex sales cycles.
- Accounting understanding preferred.
- Thrives in fast-paced environment.
- Experience with Salesforce, PowerPoint, Excel, Zoom, Google Docs.
- Up to 20% travel.
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