Client Care Coordinator
3 weeks ago
**Job Description:**
This Customer Service Agent role at NC Farm Bureau is an excellent opportunity for individuals who thrive in fast-paced environments and possess a strong commitment to customer satisfaction.
**Key Accountabilities:
- Examine customer complaints to identify areas for improvement
- Effectively resolve customer issues, maintaining a positive attitude throughout
- Adhere to established scripts when dealing with complex scenarios and consult with supervisors as needed
- Conduct thorough follow-ups to guarantee customer satisfaction
- Ensure accurate and up-to-date customer records
**Essential Qualifications:
- High school diploma or equivalent
- Prior experience in a customer-facing setting
- Excellent active listening, interpersonal, and communication skills
**Salary Range:** $55,000 - $70,000 per year, influenced by industry benchmarks and geographical factors.
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Client Support Coordinator
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Youth Care Coordinator
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Patient Care Coordinator
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Home Health Care Specialist
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Medical Care Coordinator
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Medical Care Coordinator
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