Mental Health Care Specialist
4 weeks ago
The Psychiatric Technician provides therapeutic care for individuals with mental illness, substance use disorders, and intellectual disorders. This role functions within a multidisciplinary treatment team under the supervision of professional staff. The Psychiatric Technician assists patients with activities of daily living, including personal care, and aids in recovery with a focus on social, emotional, and physical wellbeing. Acts as a subject matter expert to lower level staff and routinely handles more complex/challenging cases. Additional duties include acting as a preceptor and participating in quality improvement initiatives.
Responsibilities
* Monitors patients' physical and emotional well-being and reports changes in behavior or physical ailments to professional staff.
* Responds to patient needs taking into consideration developmental stage and psychiatric symptoms
* Takes a mindful and thoughtful approach to all patient interactions, maintains appropriate boundaries.
* Functions within the patient care team focusing on successful treatment and stabilization
* Maintains a safe environment complying with NLH policies and procedures; reports and directly addresses environmental hazards and violations of patient safety policy and/or protocol when involved or observed.
* Cross trained with flexibility to work in two (2) other Inpatient/POU hospital services
* Provides one (1) educational presentation per year
* Participates in one (1) Quality Improvement project per year
* Acts as Preceptor and has completed Preceptor Program training
Requirements
* Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan.
* Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of diversity, inclusion, empowerment and cooperation.
* Demonstrates Emotional Intelligence: Exhibits a high level of self-awareness, self-management, other awareness and relationship management. Conducts themselves in an empathic, appropriate way, with a sense of humor and stimulates a collaborative work environment. Is respectful of the attitudes, feelings, or circumstances of others and aware of the influence of their own behavior on them. Is aware of relevant social, political, system, and professional trends and developments and uses this information for the organization's benefit.
* Effectively Communicates: Listens, speaks and writes appropriately, using clear language. Communication methods are fitting to the message(s), audience, and situation and follow-ups are regular and timely. Shows that important (non-) verbal information is absorbed and understood and asks further questions to clarify when necessary. Expresses ideas and views clearly to others and has ability to adjust use of language to the audiences' level.
* Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved.
* Influences and Inspires: Builds enthusiasm and commitment among others to move in a desired direction and models it personally. Creates a compelling vision of success that motivates workplace initiative and energizes others to follow. Provides direction and guidance to encourage cooperation between team members in order to attain an objective. Has the ability to appropriately influence others' actions and decisions with and without express authority.
* Word processing, spreadsheets, data entry, database experience and other computer related skills.
* Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others.
* Provides Patient-Centered Care: Demonstrates understanding of patient care quality and service as organizational priority. Proactively supports change to improve patient experience and results. Exhibits the ability and willingness to find out what the patient wants and needs and to act accordingly, taking the organizational and outside resources into account. Cooperates, collaborates, communicates, and integrates care within and between teams to ensure that care is continuous and reliable.
Working Conditions
* Potential exposure to abusive and/or aggressive people.
* Work with computers, typing, reading or writing.
* Extend body and limbs to reach items.
* Prolonged periods of sitting.
* Prolonged periods of standing.
* Prolonged periods of walking.
About Northern Light Health
Northern Light Health is a broad behavioral health delivery system centrally managed from its location in Bangor, Maine. Acadia Hospital is a leader in providing comprehensive inpatient and outpatient services, tele-psychiatry, consultations to regional emergency departments, school-based and employer-based services, and integration into primary and specialty care practices. Northern Light Acadia Hospital offers innovative programming in the form of eating disorder services and a geriatric mood and memory clinic, which is involved in multiple clinical trials for promising Alzheimer's medications. The hospital is also the parent organization of Northern Light Acadia Healthcare which provides a substance use disorder treatment program, case management, and other outpatient mental health services serving patients from all corners of Maine. Northern Light Health is a member of Northern Light Health, an integrated statewide health delivery system that is raising the bar with no-nonsense solutions that are leading the way to a healthier future for our state.
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