Enterprise Land Mobile Radio Specialist

3 weeks ago


Atlanta, Georgia, United States Dynamic Solutions Technology LLC Full time
Job Summary

We are seeking a highly skilled Enterprise Land Mobile Radio (ELMR) Technician to join our team at Dynamic Solutions Technology, LLC. As an ELMR Technician, you will provide technical support and expertise to customers located throughout the CNRSE command.

Key Responsibilities:

  • Provide daily maintenance and sustainment of all assigned ELMR Government equipment.
  • Conduct a 100% semi-annual inventory of all ELMR Network Management Terminal (NMT) assets, and provide report to the Regional ELMR Manager.
  • Coordinate with the Regional ELMR Manager/Assistant Manager on the assignment and programming of radio assets, and troubleshooting radio subscriber units and/or network.
  • Assist in the development of talk groups, Radio Set Identifiers (RSIs), and call signs tailored to customer needs.
  • Program radio subscriber units IAW the Base Communications Plan, ELMR Fleet map, and the ELMR programming Standard Operating Procedures (SOP).
  • Recommend and implement approved operating system enhancements that will improve their liability and performance of the system.
  • Installation, maintenance, configuration, and integrity of software and hardware products in support of the implementation and operations plan.
  • Provide maintenance and operation of Emergency Communications "flyaway" equipment in support of the Installation Commander/Emergency Manager.
  • Move freight, stock, and other materials to and from storage and production areas, loading docks, delivery vehicles, and containers, by hand or using hand trucks, and other equipment.
  • Provide monthly status of ELMR equipment to the Region ELMR Manager.
  • Receive and process user subscriber unit orders.
  • Coordinate encryption key change over with Region ELMR Manager.
  • Reload encryption keys in user subscriber units when requested by Helpdesk.
  • Provide training to users on subscriber unit operation.
  • Provide training to users on Regional and site policies and procedures.
  • Monitor the Installation RF site, Inspect RF equipment, AC units, and power supply.
  • System check power generator and UPS, IAW prescribed maintenance procedures.
  • Report failure of ELMR-T1 transmission and communication lines supporting to DISA.
  • Report all alarm conditions and equipment malfunctions or failures to ISD Helpdesk.
  • Notify users of planned or unplanned outages and refresh/upgrade requirements.
  • Manage on-site inventory of equipment spares.
  • Record all customer service and/or support requests in The Remedy Tracking Database.

Qualifications:

  • CompTIA Security+ CE certification
  • No minimum education; High School Diploma or General Education Development (GED) certificate preferred
  • Four (4) years of demonstrated relevant experience
  • Active Secret Security Clearance required

Requirements:

  • Excellent communicator
  • Ability to work independently and as a team member
  • Ability to learn and apply administrative support concepts to assigned duties


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