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Operations Supervisor

2 months ago

Brownsville, Texas, United States Capstone Real Estate Full time

Operations Supervisor

Job Category: Administrative Support Requisition Number: ASSIS001442

Job Details

Position Overview

The Operations Supervisor is responsible for managing daily financial transactions and tasks related to the community's financial operations. This includes:

  • Collecting and posting rents, fees, and other payments.
  • Preparing daily bank deposits and monthly financial reports.
  • Processing invoices and payables efficiently.

Key Responsibilities

1. **Financial Management**: Utilize property management software to accurately enter transactions, ensuring system integrity through regular updates and backups.

2. **Resident Account Oversight**: Review resident files and accounting records to identify unpaid or late fees, communicate with residents regarding outstanding balances, and implement collection procedures to enhance revenue.

3. **Vendor Relations**: Review and submit vendor invoices for payment by reconciling services rendered or products purchased, obtaining necessary approvals, and coding charges appropriately.

4. **Eviction Procedures**: Adhere to established company procedures regarding evictions, including issuing proper notices and representing the community in court when necessary.

5. **Move-Out Processing**: Manage resident move-outs by reviewing lease terms, applying appropriate fees, and ensuring compliance with legal requirements.

6. **Resident Satisfaction**: Promote resident satisfaction by addressing complaints and requests promptly, taking necessary actions to resolve service issues.

7. **Supervisory Role**: Act as the on-site supervisor in the absence of the community manager, organizing daily tasks, coordinating maintenance activities, and ensuring compliance with company policies.

8. **Leasing Support**: Assist with leasing activities, including showing apartments to prospective residents and processing applications.

Compensation and Benefits

Capstone Real Estate offers competitive compensation for the market, including benefits such as medical, dental, vision, and 401K plans. Employees are entitled to vacation, sick leave, and personal time off.

Education and Qualifications

- High School diploma or equivalent required.

- Strong mathematical skills are essential.

- Valid Driver's License is required.

Criminal History Record

Employment is contingent upon satisfactory results from a thorough Criminal History Record Check. Capstone adheres to a policy of not employing individuals with certain criminal convictions.

Drug Screening

Employment is also contingent upon passing a Drug Screening Test. Capstone does not employ individuals who test positive for illegal substances or alcohol abuse.

Preferred Skills and Attributes

- **Loyalty**: Demonstrates unwavering support for the organization.

- **Leadership**: Inspires and motivates team members.

- **Enthusiasm**: Exhibits eagerness and enjoyment in the role.

- **Dedication**: Committed to tasks with integrity and loyalty.

Education and Experience

- Bachelor's degree preferred.

- Relevant certifications such as Certified Property Manager or Certified Apartment Manager are advantageous.