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Customer Service Representative

2 months ago

Chino, California, United States The CORE Group Full time
Job Overview

The CORE Group is seeking a highly motivated and detail-oriented Sales Support Team member to join our West Division team. As a Sales Support Team member, you will play a critical role in supporting our sales team in delivering exceptional customer service and driving sales growth.

Key Responsibilities
  • Customer Service: Provide excellent customer service to our clients, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Product Knowledge: Develop and maintain in-depth knowledge of our food and non-food products, including their features, benefits, and applications.
  • Sales Support: Assist our sales team in identifying and pursuing new business opportunities, as well as supporting existing customer relationships.
  • Communication: Develop and maintain strong relationships with our clients, sales team, and other stakeholders through effective communication and collaboration.
Requirements
  • Excellent Communication Skills: Possess excellent verbal and written communication skills, with the ability to effectively communicate with clients, sales team, and other stakeholders.
  • Product Knowledge: Have a strong understanding of the food and non-food industry, including product features, benefits, and applications.
  • Customer Service: Possess excellent customer service skills, with the ability to respond to client inquiries and resolve issues in a timely and professional manner.
  • Team Player: Be a team player, with the ability to work collaboratively with the sales team and other stakeholders to achieve business objectives.
What We Offer
  • Competitive Salary: A competitive annual salary.
  • Benefits Package: A comprehensive benefits package, including medical, dental, and vision benefits.
  • 401K + Match: Eligibility for a 401K plan with company match.
  • Car Program: A car program for business use.
  • Paid Time-Off Programs: Paid time-off programs, including vacation and sick leave.
  • Tuition Reimbursement: Tuition reimbursement opportunities.