Retail Operations Leader

2 weeks ago


Kent, Ohio, United States Lake Effect Group, LLC Full time
Retail Operations Leader Position at Lake Effect Group, LLC

Job Overview:

We are seeking a dynamic Retail Operations Leader to join our team at Lake Effect Group, LLC, a well-established Provisioning Center dedicated to serving the community with excellence.

Key Information:

  • Salary: Up to $65,000 annually
  • Employment Type: Full-time

About Us:

As a prominent Provisioning Center in West Michigan, we pride ourselves on our deep community ties and our commitment to delivering exceptional service since our inception in 2015. Our foundation in the medical sector fuels our dedication to quality and innovation.

Role Summary:

The Retail Operations Leader is essential in ensuring a superior customer experience while managing all aspects of retail operations. This role involves close collaboration with the executive team to lead a committed workforce and maintain high performance and compliance standards.

Primary Responsibilities:

  • Design and execute operational strategies
  • Optimize sales and effectively control expenses
  • Oversee store functions and staff activities
  • Deliver continuous training and constructive feedback to team members
  • Guarantee adherence to regulations and security protocols
  • Track inventory and analyze market trends
  • Foster a culture of outstanding customer service

Required Qualifications:

  • 7+ years of experience in retail
  • 5+ years in a managerial role, ideally within retail
  • 2+ years of experience in cannabis retail
  • Preferred: College degree
  • Demonstrated leadership and communication skills
  • Strong decision-making capabilities

This full-time position offers competitive pay and a comprehensive benefits package.

Work Schedule:

  • Day and night shifts
  • Availability on weekends and holidays

Additional Benefits Include:

  • 401(k) options
  • Health and dental insurance
  • Employee discounts
  • Paid time off and parental leave
  • Vision and life insurance


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