Security Officer

4 weeks ago


Winter Garden, Florida, United States Spire Hospitality Full time
Job Summary

We are seeking a highly skilled and dedicated Security Officer to join our team at The Grove Resort & Water Park Orlando. As a key member of our security team, you will be responsible for providing exceptional guest service and ensuring the hotel's welfare and comfort.

Key Responsibilities
  • Deliver Best-in-Class Service: Respond promptly to guest requests and concerns, providing engagement, courtesy, and care to ensure a positive experience.
  • Patrol the Hotel: Actively patrol the hotel, identifying potential security and safety risks, and ensuring a safe and welcoming environment for guests.
  • Address Incidents: Address any violations of hotel policies or civil laws to protect guests, team members, and property, accurately documenting and reporting all incidents.
  • Knowledge and Compliance: Possess comprehensive knowledge of hotel layout, life safety systems, and locations of fire extinguishers and sprinklers.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Prior law enforcement or military experience preferred. CPR/First Aid Certification required.
  • Knowledge: Basic comprehensive knowledge of completing incident reports and knowledge of OSHA Safety Regulations, Local Liquor Commission, and Dept. of Health & Sanitation regulations preferred.
About Spire Hospitality

Spire Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We offer a comprehensive full-time benefits package, including medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, and wonderful hotel discounts.


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