Network Architect

We are seeking a highly skilled Network Engineer to join our team at the City of Winter Garden. The successful candidate will be responsible for designing, implementing, and maintaining the city's network infrastructure, ensuring the security, performance, and reliability of our internal and external network systems.

Key Responsibilities:

• Evaluating, designing, installing, maintaining, and coordinating the use of the city's network systems within scope, budget, specifications, and resources.
• Managing, monitoring, and troubleshooting network performance, diagnosing performance problems, and undertaking tuning activities to ensure network performance meets city requirements.
• Performing in-depth and routine research, analysis, and problem diagnosis, consulting with internal and external technical staff as necessary, and repairing or replacing equipment as needed.
• Coordinating and implementing network security measures, firmware upgrades, and software updates to protect the city's hardware, data, and software.
• Creating and maintaining documentation relating to network assets, configuration, mapping, processes, and service records.
• Assisting with installation, configuration, maintenance, and support for VMWare VSphere environment.
• Assisting with the system operation and administration of Local Area Network servers, SANs, and other systems.
• Assisting in configuring, maintaining, and troubleshooting Broadwoks IP telephone systems and other communication systems.
• Responsible for responding to and resolving network and systems-related incidents in a timely manner.
• Recommending technology changes/brand standards by staying current in the industry.
• Performing other tasks and responsibilities as assigned.

Requirements:

• A minimum of 6 years of progressive experience in a network administration position, with a Bachelor's degree in information systems, computer science, or appropriate discipline preferred, or the equivalent combination of education, training, and experience.
• Exceptional knowledge of IT infrastructure technologies, processes, methodologies, and best practices, which include networking, cabling, servers, storage, telephony, and virtualization.
• Exceptional, hands-on experience and knowledge in designing, architecture, planning, and maintaining complex network infrastructure.
• Strong, hands-on experience configuring Cisco Routers, Switches, and VLANs and supporting VPN technologies.
• Knowledge and experience supporting VMWare and various SAN technologies/providers; Windows Servers, DNS, Active Directory; Palo Alto Firewalls; and implementing and supporting Meraki Wireless networks.
• Prefer knowledge and experience with Microsoft 365, SD-WAN.
• CCNA/CCNA Security/or CCNP, and ITIL Foundation highly preferred.
• Ability to perform incident support and troubleshooting for network-related, software, and hardware issues.
• Practical experience with PC & server hardware and software and current desktop environments and configurations.
• Possesses and maintains a valid state of Florida Driver's License and acceptable driving record.
• Availability for occasional off-hours or weekend tasks.
• The employee in this position must be able to secure and maintain a Criminal Justice Information Services (CJIS) Security Clearance to include approval for controlled access to protected information.

Knowledge, Skills, and Abilities:

• Ability to build and maintain positive relationships and work effectively with peers, end users, all organizational levels, and outside vendors.
• Excellent interpersonal skills with the ability to demonstrate patience and tact while clearly and concisely communicating technical information to City employees of all levels of technical sophistication.
• Ability to communicate clearly and effectively, both verbally and in writing, and to follow complex written and oral instructions.
• Ability to proactively, effectively, and efficiently prioritize and execute tasks while coordinating the timely response to and resolution of requests from different areas of the operation.
• Customer-focused, analytical thinker who can quickly assess and identify customer needs.
• Ability to manage tasks independently with minimal supervision and direction, be self-motivated, and assume ownership and accountability for responsibilities.
• Excellent critical-thinking, analytical, and problem-solving skills.
• Demonstrated willingness to learn, teach, mentor, and collaborate with other staff.
• Ability to document complex processes and scenarios clearly and concisely.
• Ability to read and interpret documents such as SOPs, work instructions, and reference guides.

Environmental and Physical Requirements:

• Work is performed in an office environment with typical office hazards and low to moderate noise levels.
• Use of sensory skills to effectively communicate with other employees and the public through both personal and phone contact.
• Physical capability to effectively use and operate various office-related equipment, including, but not limited to, telephone, computer, calculator, copier, and fax machine.
• Sufficient mobility to respond to calls at all supported locations and move heavy computer equipment and peripherals unassisted when necessary, of up to 75 lbs.
• Sufficient mobility to perform duties in small spaces involving crouching, stooping, kneeling, and the physical ability to perform tasks requiring physical strength and finer dexterity.
• Intermittent sitting, standing, stooping, crouching, walking, lifting of light and moderately heavy objects.

Equal Opportunity Employer:

The City of Winter Garden is an Equal Opportunity Employer. In compliance with Equal Employment Opportunity guidelines and the Americans with Disabilities Act, the City of Winter Garden provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.