Referral/Enrollment Coordinator

4 weeks ago


Charlotte, North Carolina, United States Cabarrus Rowan Community Health Centers Full time
Job Description

The Referral/Enrollment Coordinator plays a vital role in ensuring seamless specialty care for patients. This position is responsible for coordinating referrals from initiation to completion, ensuring timely closure of the referral process. The Coordinator will also assist patients with enrollment and application follow-up assistance for Affordable Care Act insurance plans.

Key Responsibilities:

  • Coordinate patient referrals to specialty providers throughout the entire referral process.
  • Assemble information concerning patient's clinical background and referral needs.
  • Communicate with specialty office to schedule appointment.
  • Contact insurance companies to ensure prior approval requirements are met.
  • Organize and track ordered, scheduled and pending referrals.
  • Maintain appropriate documentation in electronic health record to ensure all patient and referral source communication is documented appropriately.
  • Review details and expectations about the referral with patients, including any financial obligations.
  • Act as a resource for patients or providers who have questions or problems relating to referrals.

Requirements:

  • Interacts in a respectful and professional manner with internal and external customers.
  • Able to handle multiple and conflicting priorities simultaneously.
  • Able to complete assigned work in allotted timeframe.
  • Possesses strong critical thinking skills.

Preferred Qualifications:

  • Experience: 2 years of related work preferred.
  • Additional skills required: Knowledge of medical terminology, Proficient with Microsoft Office, Excellent verbal and written communication skills, Knowledge of local insurance carriers and plans.

Education: Associate's degree in healthcare related field.

Certification(s)/Licensure: Certified Application Counselor required within 6 months of hire.

Physical Requirements:

  • Repetitive movement of hands and fingers – typing and/or writing.
  • Occasional standing, walking, stooping, kneeling or crouching.
  • Reach with hands and arms.
  • Talk and hear.

CRCHC Core Requirements:

  1. Patient Centered Customer Service – Whether directly or indirectly, we work to support the delivery of an excellent patient experience to everyone served by the organization.
  2. Caring and Compassion – We provide empathic comfort to those in distress and share kindness in all interpersonal interactions.
  3. Respectful Communication – We communicate openly, honestly and without judgment while honoring each individual's uniqueness and assuming the best of those with whom we interact.
  4. Teamwork – We are members of a diverse interdisciplinary team working together to meet a common goal.
  5. Accountability – We accept our individual and team responsibilities and we meet our commitments. We take responsibility for our performance and actions.
  6. Customer Safety – We recognize and correct potential hazards to protect ourselves and our customers.


  • Charlotte, North Carolina, United States Cabarrus Rowan Community Health Centers Full time

    Job SummaryThe Referral/Enrollment Coordinator plays a vital role in ensuring seamless coordination of specialty care for patients. This position is responsible for managing referrals from initiation to closure, ensuring timely communication with patients and providers, and facilitating enrollment and application follow-up assistance for Affordable Care Act...


  • Charlotte, North Carolina, United States MSCCN Full time

    bJob Summary/bbrbrThe Office Manager will be responsible for providing administrative support to the DTC Support Team and the ABV Charlotte Office. This role will focus on supporting technical projects, ensuring a high level of organization, and facilitating a pleasant work environment. The ideal candidate will have strong computer skills, attention to...


  • Charlotte, North Carolina, United States ARCO a Family of Construction Companies Full time

    We are seeking a highly motivated and detail-oriented Construction Project Manager Intern/Co-op to join our Charlotte, NC team. As a key member of our construction team, you will be responsible for assisting Project Managers with various tasks, including estimating, scheduling, design meetings, buyout, permitting, shop drawing and submittal review, billing,...


  • Charlotte, North Carolina, United States Tri Pointe Homes Holdings, Inc. Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Land Development Coordinator to join our team at Tri Pointe Homes. The successful candidate will provide administrative and coordination support to the Land Department, ensuring the efficient flow of departmental paperwork and documentation.Key ResponsibilitiesMaintain state and local permit...


  • Charlotte, North Carolina, United States Forshaw Inc Full time

    Job Title: Human Resource CoordinatorFORSHAW is seeking a highly skilled HR Coordinator to join our team in Charlotte, NC. This role will oversee biweekly payroll processing and provide support for various HR functions, making it a vital part of our operations.About UsFounded in 1961, FORSHAW has been family-owned and operated, thriving across three...


  • Charlotte, North Carolina, United States Campbell Soup Company Full time

    Join the Campbell's Team as a Human Resources CoordinatorAs a Human Resources Coordinator at Campbell's, you will play a vital role in supporting the manufacturing teams. Your primary responsibility will be to provide front desk coverage, handling employee inquiries, and maintaining the badging system. You will also be responsible for MSS support, tracking...


  • Charlotte, North Carolina, United States University of North Carolina at Charlotte Full time

    Job SummaryThe University of North Carolina at Charlotte seeks a highly skilled Graduate Coordinator to oversee the Ph.D. in Data Science program. This position will provide strategic guidance and recruitment for the doctoral program, as well as manage Ph.D. admissions, student progress, funding, and evaluations.Key ResponsibilitiesProvide strategic guidance...


  • Charlotte, North Carolina, United States Tryon Medical Partners Full time

    Job Summary:As a Managed Care Coordinator at Tryon Medical Partners, you will play a vital role in ensuring seamless patient care coordination. This position requires a thorough understanding of insurance coverage and medical necessity policies, as well as excellent customer service skills. You will be responsible for completing referrals, obtaining prior...


  • Charlotte, North Carolina, United States University of North Carolina at Charlotte Full time

    Job SummaryThe University of North Carolina at Charlotte is seeking a Data Science PhD Coordinator to join the School of Data Science. The selected candidate will be responsible for the operational oversight of the PhD in Data Science program, including recruitment, retention, and reporting efforts. Additionally, the Coordinator will participate in strategic...


  • Charlotte, North Carolina, United States Tryon Medical Partners Full time

    Job SummaryAs a Managed Care Coordinator with Tryon Medical Partners, you will play a vital role in ensuring seamless care coordination for our patients. This position requires strong communication and organizational skills, with a focus on understanding insurance coverage and medical necessity policies. Key Responsibilities:Coordinate referrals and obtain...


  • Charlotte, North Carolina, United States CorVel Healthcare Corporation Full time

    Job Title: Account Support Coordinator IWe are seeking a highly motivated and detail-oriented individual to join our team as an Account Support Coordinator I. In this role, you will be responsible for assisting in the growth of our Case Management business by identifying and pursuing new referral opportunities.Key Responsibilities:Assist in identifying and...


  • Charlotte, North Carolina, United States Steritech Full time

    Job Title: Client Program CoordinatorJob Summary:The Client Program Coordinator position is a client-facing role that supports both external and internal clients. This role involves every step of the client journey, from implementation to back-office program management, ensuring client data is accurate, clean, and updated in all systems.Key...

  • Care Coordinator

    4 weeks ago


    Charlotte, North Carolina, United States Atrium Health Full time

    Job SummaryCare Coordinators at Atrium Health play a vital role in ensuring seamless patient care. As a Care Coordinator, you will assist patients and providers in coordinating referrals, obtaining authorizations, and scheduling appointments. Your attention to detail and organizational skills will be essential in understanding benefits coverage and ensuring...


  • Charlotte, North Carolina, United States Forshaw Inc Full time

    Job SummaryFORSHAW is seeking an HR Coordinator with a strong background in payroll for a hybrid role based in Charlotte, NC. This position will oversee biweekly payroll processing while assisting with a variety of HR functions, making it a key part of our operations.About UsFounded in 1961, FORSHAW has been family-owned and operated, thriving across three...


  • Charlotte, North Carolina, United States Schneider Full time

    Job Overview:Schneider is seeking an Operations Intern to provide support to the operations team in Charlotte. The Operations Intern will assist in solving problems and completing administrative processes, while gaining experience in the transportation industry.Responsibilities:Work with various systems and programs to support the operations team.Collaborate...


  • Charlotte, North Carolina, United States Eventus WholeHealth Full time

    About the RoleWe are seeking a highly skilled Care Coordinator to join our team at Eventus WholeHealth. As a Care Coordinator, you will play a critical role in ensuring patient navigation is implemented by managing client caseloads, coordinating primary and specialty care, and overseeing transitions of care.Key ResponsibilitiesClient Caseload...


  • Charlotte, North Carolina, United States Ascend Nonprofit Solutions Full time

    Housing Placement Coordinator Job SummaryWe are seeking a skilled Housing Placement Coordinator to join our team at Ascend Nonprofit Solutions. The successful candidate will be responsible for coordinating housing placement of families within our continuum.Key Responsibilities:Research rental properties for geographical preferences, unit size, unit...


  • Charlotte, North Carolina, United States Novant Health Full time

    Overview:Novant Health Ortho & Sports Medicine is seeking a skilled Patient Services Coordinator to provide timely and accurate recordings of patient demographics, insurance information, and patient charges. The ideal candidate will process referrals, obtain necessary information from patients and providers, and ensure the accuracy and completeness of...


  • Charlotte, North Carolina, United States Schneider Full time

    Job Overview:Schneider is seeking an Operations Intern to provide support to the operations team in Charlotte. The Operations Intern will assist in solving problems and completing administrative processes, while gaining experience in the transportation industry.Responsibilities:Work with various systems and programs to support operations.Collaborate with...

  • Sales Coordinator

    4 weeks ago


    Charlotte, North Carolina, United States PAH Management Full time

    Sales and Catering Job Description**Job Summary:**We are seeking a highly organized and detail-oriented Sales Coordinator to join our team at PAH Management. The successful candidate will be responsible for planning, soliciting, booking, and coordinating group room sales to meet and exceed revenue and profit goals.**Responsibilities:*** Solicit, negotiate,...