Client Relationship Specialist

1 day ago


Salem, Oregon, United States U.S. Bank Full time
Job Description

At U.S. Bank, we're committed to delivering exceptional customer experiences. As a Client Relationship Consultant, you'll play a vital role in building strong relationships with our customers, providing personalized guidance and support to help them achieve their financial goals.

Key Responsibilities
  • Develop and maintain relationships with customers through proactive outreach and follow-up
  • Assess and address customer banking needs, providing tailored solutions and recommendations
  • Stay up-to-date on consumer and business banking products and services, including digital offerings
  • Collaborate with branch team members and partners to deliver exceptional customer experiences
  • Process basic transactions, open new accounts, and complete service requests
Requirements
  • High school diploma or equivalent
  • Minimum three to four years of job-related, retail banking experience or a combination of experience and commensurate training
Preferred Skills
  • Proven ability to build and foster relationships with clients
  • Effective communication and interpersonal skills
  • Thorough knowledge of bank and branch policies, procedures, and support systems
  • Experience with digital products and self-service technologies
Benefits
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status.



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