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Client Relationship Specialist

2 months ago


Salem, Oregon, United States U.S. Bank Full time
Job Description

At U.S. Bank, we're committed to delivering exceptional customer experiences and helping our clients achieve their financial goals. As a Client Relationship Specialist, you will play a critical role in building and maintaining strong relationships with our clients, providing personalized guidance and support to help them navigate their financial needs.

Key Responsibilities:
  • Client Relationship Building: Develop and maintain strong relationships with clients, understanding their financial goals and objectives, and providing tailored solutions to meet their needs.
  • Financial Guidance: Offer expert guidance on a range of financial products and services, including deposit and loan options, to help clients make informed decisions.
  • Account Management: Manage client accounts, ensuring accurate and timely processing of transactions, and providing exceptional customer service.
  • Collaboration and Communication: Work closely with branch team members and partners to ensure seamless delivery of services and effective communication with clients.
  • Professional Development: Stay up-to-date with industry trends and developments, and participate in ongoing training and professional development to enhance skills and knowledge.
Requirements:
  • Education: High school diploma or equivalent required.
  • Experience: Typically 3-4 years of job-related, retail banking experience or a combination of experience and commensurate training.
  • Skills: Proven ability to build and foster relationships with clients, effective communication and interpersonal skills, and a thorough knowledge of applicable bank and branch policies, procedures, and support systems.
Benefits:
  • Competitive Salary: $24.01 per hour.
  • Comprehensive Benefits Package: Including healthcare, basic term and optional term life insurance, short-term and long-term disability, pregnancy disability and parental leave, 401(k) and employer-funded retirement plan, paid vacation, and up to 11 paid holiday opportunities.

EEO is the Law: U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status.