Jewelry Sales Professional

6 days ago


New Orleans, Louisiana, United States Friend and Company Fine Jewelers Full time
About the Role

We are seeking a highly skilled and motivated Jewelry Sales Associate to join our team at Friend and Company Fine Jewelers. As a key member of our sales team, you will be responsible for providing exceptional customer service, driving sales, and maintaining a high level of product knowledge.

Key Responsibilities
  1. Promote Sales through Add-ons: Identify opportunities to upsell and cross-sell jewelry and watch options to customers.
  2. Excellent Communication Skills: Communicate professionally with customers in person, by phone, and electronically.
  3. Provide Prompt and Courteous Service: Ensure that all customers receive a high level of service, including greeting, understanding their needs, and making recommendations.
  4. Accurate Sales Transactions: Enter sales transactions accurately into the Point of Sale system.
  5. Store Appearance: Maintain a clean and presentable store environment at all times.
  6. Customer Wish Lists: Create and maintain wish lists for customers.
  7. Additional Responsibilities: Perform other tasks and assume other responsibilities as assigned by the Manager.
Requirements

We are looking for a candidate with:

  • Some College Education: Preferred, but industry-specific experience considered in lieu of education.
  • Industry Certifications: Jewelers of America, GIA, and other industry-related certifications given preference.
  • Experience: Five or more years' experience in a related sales associate position.
  • Skills: Ability to listen and guide customers with their purchases, comfort level with technology, including computers, cash registers, and client-tracking software.
Work Environment

This is a part-time position, working Tuesday through Saturday, 9:00 a.m. to 5:30 p.m. (except during high season). Ability to occasionally stand for long periods, lift packages and boxes up to 25 lbs., and carry up/down at least one flight of stairs is required.


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