Lake Padden Golf Course Customer Service Representative
2 weeks ago
Position Title: Pro Shop Sales Associate
Job Category: Golf
Location: Lake Padden Golf Course
Job Overview:
The Pro Shop Sales Associate plays a vital role in enhancing the customer experience at Lake Padden Golf Course. This position involves assisting patrons with their golfing needs and ensuring a welcoming atmosphere in the pro shop.
Key Responsibilities:
- Manage tee time bookings efficiently.
- Facilitate the rental of golf equipment.
- Assign golf carts and coordinate tee times.
- Promote and sell merchandise available in the pro shop.
- Open and close the pro shop, ensuring security of the premises.
- Maintain a clean and organized workspace, including restocking shelves.
- Collaborate with management regarding inventory and ordering of merchandise.
- Handle cash register operations, including daily cash outs and deposits.
- Provide exceptional customer service to all guests.
- Perform additional tasks as assigned by management.
Qualifications:
No prior experience is required; however, a strong customer service orientation is essential. Knowledge of golf is advantageous.
Skills Required:
- Ability to read and interpret various documents, including safety guidelines and operational procedures.
- Effective communication skills for interactions with customers and team members.
- Basic mathematical skills for handling transactions and calculations.
- Problem-solving abilities to address customer inquiries and issues.
Physical Requirements:
This role requires the ability to walk, stand, reach, and occasionally lift items weighing up to 25 lbs. The work environment is typical of a golf shop, with moderate noise levels.
Additional Information:
Background checks and drug screenings are mandatory for this position.
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