Lake Padden Golf Course Customer Service Representative

2 weeks ago


Bellingham, Washington, United States Troon International Full time

Position Title: Pro Shop Sales Associate

Job Category: Golf

Location: Lake Padden Golf Course

Job Overview:

The Pro Shop Sales Associate plays a vital role in enhancing the customer experience at Lake Padden Golf Course. This position involves assisting patrons with their golfing needs and ensuring a welcoming atmosphere in the pro shop.

Key Responsibilities:

  1. Manage tee time bookings efficiently.
  2. Facilitate the rental of golf equipment.
  3. Assign golf carts and coordinate tee times.
  4. Promote and sell merchandise available in the pro shop.
  5. Open and close the pro shop, ensuring security of the premises.
  6. Maintain a clean and organized workspace, including restocking shelves.
  7. Collaborate with management regarding inventory and ordering of merchandise.
  8. Handle cash register operations, including daily cash outs and deposits.
  9. Provide exceptional customer service to all guests.
  10. Perform additional tasks as assigned by management.

Qualifications:

No prior experience is required; however, a strong customer service orientation is essential. Knowledge of golf is advantageous.

Skills Required:

  • Ability to read and interpret various documents, including safety guidelines and operational procedures.
  • Effective communication skills for interactions with customers and team members.
  • Basic mathematical skills for handling transactions and calculations.
  • Problem-solving abilities to address customer inquiries and issues.

Physical Requirements:

This role requires the ability to walk, stand, reach, and occasionally lift items weighing up to 25 lbs. The work environment is typical of a golf shop, with moderate noise levels.

Additional Information:

Background checks and drug screenings are mandatory for this position.



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