Outbound Call Center Representative

2 weeks ago


Conyers, Georgia, United States Alacrity Solutions Full time

Alacrity Solutions is a leading provider of insurance claims services in North America. As an Outbound Call Center Representative, you will play a critical role in delivering streamlined claims, repair, and recovery solutions to our clients.

The role of Outbound Call Center Representative is primarily responsible for making outbound calls to report auto accidents in a secure call center environment. Your primary duties will include:

  • Reporting claims by making outbound calls continuously throughout your scheduled shift.
  • Asking required questions, obtaining claim information from the adverse carrier, and providing the claim information for the insured.
  • Completing call templates to reflect successful or unsuccessful reporting of each claim, which is then submitted to the claim file.
  • Providing thorough claim documentation for each claim.
  • Creating invoices for files worked.

To be successful in this role, you will need:

  • Strong phone and verbal communication skills, along with active listening.
  • Ability to multitask, set priorities, and manage time effectively.
  • Knowledge of Microsoft Office, including Word, Outlook, and Excel.
  • Ability to type a minimum of 40 words per minute.
  • High school degree.

Alacrity Solutions offers a competitive benefits package, including medical, dental, vision, short- and long-term disability, life insurance, and an employee assistance program. We also offer a 401K plan, paid time off accruals, and paid holidays.

Alacrity Solutions is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.



  • Conyers, Georgia, United States Alacrity Solutions Full time

    Job SummaryAlacrity Solutions is seeking a highly skilled Outbound Call Center Representative to join our team. As a key member of our claims team, you will be responsible for making outbound calls to report auto accidents and providing exceptional customer service to our clients.Key ResponsibilitiesReport claims in a secure call center environment by making...


  • Conyers, Georgia, United States Alacrity Solutions Full time

    Job Title: Outbound Call Center RepresentativeAlacrity Solutions is a leading provider of insurance claims services, and we are seeking a highly skilled Outbound Call Center Representative to join our team.Job Summary:The Outbound Call Center Representative will be responsible for making outbound calls to report auto accidents and gather claim information...


  • Conyers, Georgia, United States Alacrity Solutions Full time

    Job Title: Outbound Call Center RepresentativeAlacrity Solutions is a leading provider of insurance claims services, and we are seeking a highly skilled Outbound Call Center Representative to join our team.Job Summary:The Outbound Call Center Representative will be responsible for making outbound calls to report auto accidents and obtain claim information...


  • Conyers, Georgia, United States Alacrity Solutions Full time

    Job Title: Outbound Call Center RepresentativeAlacrity Solutions is a leading provider of insurance claims services, and we are seeking a highly skilled Outbound Call Center Representative to join our team.Job Summary:The successful candidate will be responsible for making outbound calls to report auto accidents and gathering claim information from adverse...


  • Conyers, Georgia, United States Alacrity Solutions Full time

    As an Insurance Claims Representative at Alacrity Solutions, you will play a critical role in delivering streamlined insurance claims, repair, and recovery solutions to our clients. Your primary responsibility will be to make outbound calls in a secure room environment to report auto accidents and gather claim information from adverse carriers.Key...


  • Conyers, Georgia, United States Dena Motors Full time

    About Dena MotorsDena Motors is a reputable and dynamic car dealership dedicated to providing exceptional automotive solutions and customer service. As a leader in the industry, we are seeking a motivated and customer-focused individual to join our team as a Business Development Center (BDC) Agent.Job OverviewAs a BDC Agent at Dena Motors, you will play a...


  • Conyers, Georgia, United States Dena Motors Full time

    About the RoleDena Motors is seeking a highly motivated and customer-focused Business Development Agent to join our team. As a key member of our sales team, you will play a crucial role in establishing and maintaining strong relationships with potential and existing customers.Key ResponsibilitiesInitiate outbound calls to potential customers to generate...


  • Conyers, Georgia, United States Dena Motors Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Business Development Agent at Dena Motors.As a Business Development Agent, you will play a crucial role in establishing and maintaining strong relationships with potential and existing customers.Your primary responsibility will be to engage with customers...

  • Branch Coordinator

    2 weeks ago


    Conyers, Georgia, United States Apria Full time

    Job SummaryAs a Branch Coordinator at Apria, you will play a vital role in delivering exceptional customer service to patients and their caregivers. Your primary responsibility will be to ensure that orders are received and processed timely, efficiently, and accurately. This involves acting as the first point of contact for patients arriving in person,...


  • Conyers, Georgia, United States Ingles Markets Full time

    Location: Ingles Markets is seeking a skilled Customer Service Representative to join our team in a part-time capacity. As a Customer Service Representative, you will be responsible for providing exceptional customer service while maintaining a high level of productivity and complying with all safety and sanitation procedures.Requirements:Interpersonal and...


  • Conyers, Georgia, United States Cellofoam North America Inc. Full time

    Cellofoam North America Inc. is a leading plastics manufacturing and service company with a diverse portfolio of proprietary and custom products.We are seeking a talented Sales Representative to join our building products sales team in the following markets:The ideal candidate will have 3 years of related sales experience and be responsible for developing...


  • Conyers, Georgia, United States Cellofoam North America Inc. Full time

    Cellofoam North America Inc. is a leading plastics manufacturing and service company with a diverse portfolio of proprietary and custom products. We are seeking a talented Sales Representative to join our building products sales team in the following markets: Oklahoma, Arkansas, Indiana, Ohio, and Philadelphia. The ideal candidate will have 3 years of...


  • Conyers, Georgia, United States MAU Workforce Solutions Full time

    Customer Service Representative Job DescriptionAt MAU Workforce Solutions, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to internal and external customers, utilizing your in-depth knowledge of...


  • Conyers, Georgia, United States Dena Motors Full time

    About UsDena Motors is a reputable and dynamic car dealership dedicated to providing exceptional automotive solutions and customer service. Our team is passionate about delivering an outstanding experience for our customers, and we're seeking a motivated and customer-focused individual to join our team as a Business Development Center (BDC) Agent.Job...


  • Conyers, Georgia, United States JONATHAN DAVID YOUNG AGENCY Full time

    Job DescriptionSales and Service RepresentativeAre you passionate about sales and customer service? Do you find it rewarding to build and maintain customer relationships? If these values are important to you, then consider this opportunity.As a sales and service representative, you will be responsible for developing knowledge of the local market, prospecting...


  • Conyers, Georgia, United States Alacrity Solutions Full time

    Auto Customer Service RepresentativeAlacrity Solutions is a leading provider of insurance claims services, and we are seeking a skilled Auto Customer Service Representative to join our team. As a key member of our auto auditing department, you will serve as the primary point of contact for clients and internal stakeholders, providing exceptional customer...


  • Conyers, Georgia, United States Cellofoam North America Inc. Full time

    Job DescriptionCellofoam North America Inc. is a leading plastics manufacturing and service company with a diverse portfolio of proprietary and custom products. We are seeking a talented Sales Representative to join our building products sales team in the following markets: Oklahoma, Arkansas, Indiana, Ohio, and Philadelphia.Key ResponsibilitiesDevelop...


  • Conyers, Georgia, United States Alacrity Solutions Full time

    Job DescriptionAlacrity Solutions is a leading provider of insurance claims services, offering a comprehensive range of solutions for property, auto, heavy equipment, and casualty claims management. As a full-service provider, we deliver streamlined claims, repair, and recovery services, supporting our clients throughout the entire claim handling and...


  • Conyers, Georgia, United States Wingstop Restaurants Full time

    Delivering World Class ServiceAs a Guest Service Team Member at Wingstop, you will be responsible for providing authentic, positive, and genuine experiences to our guests. Your key responsibilities will include:Greeting guests and interacting with them in a friendly and courteous manner.Answering phone calls and taking orders in a timely and efficient...


  • Conyers, Georgia, United States Wingstop Restaurants Full time

    Deliver World-Class Service at WingstopWe're seeking a talented Guest Service Team Member to join our team at Wingstop Highway 138 Se. As a key member of our crew, you'll be responsible for providing exceptional service to our guests, ensuring they have a positive and authentic experience with every visit.Key Responsibilities:Act as the face and voice of...