Outbound Call Center Representative
2 weeks ago
Alacrity Solutions is a leading provider of insurance claims services in North America. As an Outbound Call Center Representative, you will play a critical role in delivering streamlined claims, repair, and recovery solutions to our clients.
The role of Outbound Call Center Representative is primarily responsible for making outbound calls to report auto accidents in a secure call center environment. Your primary duties will include:
- Reporting claims by making outbound calls continuously throughout your scheduled shift.
- Asking required questions, obtaining claim information from the adverse carrier, and providing the claim information for the insured.
- Completing call templates to reflect successful or unsuccessful reporting of each claim, which is then submitted to the claim file.
- Providing thorough claim documentation for each claim.
- Creating invoices for files worked.
To be successful in this role, you will need:
- Strong phone and verbal communication skills, along with active listening.
- Ability to multitask, set priorities, and manage time effectively.
- Knowledge of Microsoft Office, including Word, Outlook, and Excel.
- Ability to type a minimum of 40 words per minute.
- High school degree.
Alacrity Solutions offers a competitive benefits package, including medical, dental, vision, short- and long-term disability, life insurance, and an employee assistance program. We also offer a 401K plan, paid time off accruals, and paid holidays.
Alacrity Solutions is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
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Outbound Call Center Representative
3 weeks ago
Conyers, Georgia, United States Alacrity Solutions Full timeJob SummaryAlacrity Solutions is seeking a highly skilled Outbound Call Center Representative to join our team. As a key member of our claims team, you will be responsible for making outbound calls to report auto accidents and providing exceptional customer service to our clients.Key ResponsibilitiesReport claims in a secure call center environment by making...
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Outbound Call Center Representative
2 weeks ago
Conyers, Georgia, United States Alacrity Solutions Full timeJob Title: Outbound Call Center RepresentativeAlacrity Solutions is a leading provider of insurance claims services, and we are seeking a highly skilled Outbound Call Center Representative to join our team.Job Summary:The Outbound Call Center Representative will be responsible for making outbound calls to report auto accidents and gather claim information...
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Insurance Claims Representative
1 month ago
Conyers, Georgia, United States Alacrity Solutions Full timeJob Title: Outbound Call Center RepresentativeAlacrity Solutions is a leading provider of insurance claims services, and we are seeking a highly skilled Outbound Call Center Representative to join our team.Job Summary:The Outbound Call Center Representative will be responsible for making outbound calls to report auto accidents and obtain claim information...
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Insurance Claims Representative
1 month ago
Conyers, Georgia, United States Alacrity Solutions Full timeJob Title: Outbound Call Center RepresentativeAlacrity Solutions is a leading provider of insurance claims services, and we are seeking a highly skilled Outbound Call Center Representative to join our team.Job Summary:The successful candidate will be responsible for making outbound calls to report auto accidents and gathering claim information from adverse...
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Insurance Claims Representative
2 weeks ago
Conyers, Georgia, United States Alacrity Solutions Full timeAs an Insurance Claims Representative at Alacrity Solutions, you will play a critical role in delivering streamlined insurance claims, repair, and recovery solutions to our clients. Your primary responsibility will be to make outbound calls in a secure room environment to report auto accidents and gather claim information from adverse carriers.Key...
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