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Food Service Ambassador

1 month ago

Philadelphia, Pennsylvania, United States SOFITEL Full time
Job Opportunity

Sofitel Philadelphia, a luxurious 4-diamond hotel, seeks a skilled Food Service Ambassador to provide exceptional dining experiences for its guests. Located in the heart of Rittenhouse Square, our hotel boasts a rooftop garden restaurant serving classic French-inspired cuisine. As a Food Service Ambassador, you will engage with guests to create memorable in-room and dining experiences, working closely with the Liberté Lounge team to ensure seamless service. Your responsibilities will include showcasing your unique personality and skills, collaborating with team members, and exercising good judgment to anticipate guests' needs. If you have a positive attitude, strong customer service focus, and a desire to learn and grow in a professional environment, we encourage you to apply. Our team is dedicated to providing a magnifique and memorable experience for our guests, and we are seeking like-minded individuals to join our team.

Key Responsibilities
  • Engage with guests to create memorable in-room and dining experiences
  • Collaborate with the Liberté Lounge team to ensure seamless service
  • Exercise good judgment to anticipate guests' needs
  • Provide support for team members throughout service
Requirements
  • A positive attitude and strong customer service focus
  • Ability to multitask in a fast-paced environment
  • Skilled in communicating with guests and colleagues
  • Ability to naturally engage with guests and show empathy