Arena Security Ambassador

4 days ago


Philadelphia, Pennsylvania, United States Comcast Full time

The Wells Fargo Center is a premier entertainment venue, host to the Philadelphia Flyers, Philadelphia 76ers, Villanova University basketball, and various concerts and family shows. As an industry leader in event management, Comcast strives to deliver exceptional experiences to its guests. Our staff plays a vital role in providing superior service, and it is essential that we treat our guests with courtesy, respect, and service.

As an Arena Security Ambassador, you will be the first point of contact for our guests. Your primary responsibility is to ensure their comfort and safety while they are on our premises. This includes providing information, assisting with directions, and addressing any concerns they may have.

The functions of an Arena Security Ambassador are multifaceted:

  • Crime Prevention: Maintain a safe environment for visitors, guests, employees, and their vehicles.
  • Customer Service: Provide general information about the venue, traffic patterns, and assist stranded motorists.

Some of your key responsibilities as an Arena Security Ambassador include:

  • Signing out equipment as needed.
  • Conducting pre-event and post-event walks of your assigned area to report any conditions to your supervisor.
  • Remaining in your assigned area unless directed to leave by your supervisor.
  • Utilizing crime prevention tactics to deter criminal activity and scalping/vending violations.
  • Being available to assist guests who need complex information or services.
  • Notifying your supervisor of any suspicious activity that requires additional personnel or police response.
  • Asking scalpers, vending violators, and vagrants to leave the property.

Ambassadors are compensated with a competitive base pay of $15.45 per hour. Comcast offers a comprehensive compensation package, which includes Total Rewards, Commission, and Bonus opportunities. Additionally, we provide best-in-class benefits to eligible employees, including medical, dental, and vision coverage, as well as a 401(k) retirement plan. Comcast is proud to be an equal opportunity workplace and welcomes applications from qualified candidates without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Job Type: Full-time

Pay: $15.45/hour

Benefits: Comprehensive benefits package

Work Location: Wells Fargo Center, Philadelphia, PA


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