Patient Access Coordinator
7 days ago
Job Summary:
RWJBarnabas Health is seeking a Patient Access Representative to provide exceptional service to patients and caregivers, referring providers, and staff. The successful candidate will manage all incoming calls, external and internal referrals for appointment scheduling, and ensure accurate demographic, financial, referral/authorization, clinical, and other registration data is collected and communicated appropriately.
Key Responsibilities:
- Schedule and confirm patient care appointments across all clinical areas and specialties
- Verify insurance eligibility and gather detailed information required for registration and patient charting
- Accurately document patient information, questions, or notes in the Electronic Medical Record (EMR) system
- Demonstrate exceptional customer service and telephone etiquette at all times
- Promptly handle patient complaints, issues, or problems and escalate to Supervisor or department as appropriate
- Maintain confidentiality and legal/ethical guidelines for safeguarding patient and proprietary system information
Requirements:
- High School Diploma or General Education Degree (GED)
- One to three (1-3) years of Customer Service Experience
- Computer and Microsoft Office proficiency
- Excellent verbal and written communication skills
- Ability to talk and type simultaneously
Preferred Qualifications:
- Associates Degree or Bachelor's Degree
- High volume phone or call center experience
- Experience in healthcare
- Ability and interest to learn clinical information and criteria
- Flexibility to work any shift during operating hours and to work from home as warranted
- Knowledge of Medical Terminology
Work Environment:
This position is primarily remote, but the first 5 weeks of training will be in person. After successful completion of training, you will work remotely but will be required to come into the office as needed.
Equal Opportunity Employer:
RWJBarnabas Health is an Equal Opportunity Employer.
-
Patient Access Coordinator
3 weeks ago
Somerset, New Jersey, United States RWJBarnabas Health Full timeJob Title: Patient Access RepresentativeJob Summary:RWJBarnabas Health is seeking a highly skilled Patient Access Representative to join our team. As a Patient Access Representative, you will play a critical role in ensuring that patients receive timely and efficient access to medical care.Key Responsibilities:Schedule and confirm patient care appointments...
-
Patient Access Coordinator
1 week ago
Somerset, New Jersey, United States RWJBarnabas Health Full timeJob Title: Patient Access RepresentativeJob Summary:RWJBarnabas Health is seeking a Patient Access Representative to join our team. As a Patient Access Representative, you will be responsible for managing all incoming calls, external and internal referrals for appointment scheduling. You will also be responsible for verifying insurance eligibility and...
-
Patient Access Coordinator
4 weeks ago
Somerset, New Jersey, United States RWJBarnabas Health Full timeJob Title: Patient Access RepresentativeJob Summary:RWJBarnabas Health is seeking a Patient Access Representative to join our team. As a Patient Access Representative, you will be responsible for providing exceptional customer service to patients and their families, while also ensuring that all necessary information is collected and documented accurately.Key...
-
Patient Care Coordinator
4 weeks ago
Somerset, New Jersey, United States RWJBarnabas Health Full timeJob SummaryRWJBarnabas Health is seeking a skilled Patient Care Coordinator to join our team. As a key member of our healthcare team, you will serve as a resource and provide linkage to care for patients referred by their doctors to specialists, diagnostics, therapies, and other services directed by physicians.Key ResponsibilitiesProvide patient-centered...
-
Call Center Operations Supervisor
3 weeks ago
Somerset, New Jersey, United States Conduent Patient Access Solutions, LLC Full timeJob SummaryThe Call Center Operations Supervisor will lead a team of approximately fifteen (15) agents, responsible for day-to-day operations, call center performance, metric/KPI management, and overall execution. This role requires a strong leader who can coach, develop, motivate, and inspire high performance, quality guidelines, policy adherence, and goal...
-
Call Center Operations Supervisor
3 days ago
Somerset, New Jersey, United States Conduent Patient Access Solutions, LLC Full timeJob SummaryThe Call Center Operations Supervisor will lead a team of approximately fifteen (15) agents, responsible for day-to-day operations, call center performance, metric/KPI management, and overall execution. This role is ideal for someone who loves a challenge, wants to roll up their sleeves, learn, grow, and become part of an exceptional team.Key...
-
Call Center Operations Supervisor
4 weeks ago
Somerset, New Jersey, United States Conduent Patient Access Solutions, LLC Full timeJob SummaryThe Call Center Operations Supervisor will lead a team of approximately fifteen (15) agents, responsible for day-to-day operations, call center performance, metric/KPI management, and overall execution. This role requires a strong leader who can coach, develop, motivate, and inspire high performance, quality guidelines, policy adherence, and goal...
-
Somerset, New Jersey, United States Syneos Health inVentiv Health Commercial LLC Full timeJob SummaryWe are seeking a highly experienced and skilled Managing Director to lead our Value, Access and Pricing consulting business. As a key member of our Consulting leadership team, you will drive commercial success by securing profitable business, actively harvesting accounts, creating leads, and ensuring accurate project forecasting and pricing.Key...
-
Nurse Care Coordinator
7 days ago
Somerset, New Jersey, United States RWJ Barnabas Full timeJob Title: Nurse Care CoordinatorJob Summary:We are seeking a skilled Nurse Care Coordinator to join our team at RWJBarnabas Health. As a Nurse Care Coordinator, you will play a critical role in providing comprehensive care coordination for patients, ensuring seamless transitions between healthcare settings and optimizing patient outcomes.Key...
-
Nurse Care Coordinator
7 days ago
Somerset, New Jersey, United States RWJ Barnabas Full timeJob OverviewThis position provides comprehensive care coordination for patients, including initiation and coordination of incoming and outgoing transfers for higher/lower level of care and/or specialized treatment modalities from outreach or network entities.The successful candidate will secure required specialists and/or following physician's assessment and...
-
Nurse Care Coordinator
3 weeks ago
Somerset, New Jersey, United States RWJBH Mobile Health (EMS) Full timeJob Overview:This position plays a critical role in providing comprehensive care coordination for patients, ensuring seamless transitions between healthcare settings. The successful candidate will be responsible for initiating and coordinating transfers, securing required specialists, and facilitating patient placement among multiple facilities.Key...
-
CareCloud Clinical Coordinator
2 weeks ago
Somerset, New Jersey, United States CareCloud Full timeCareCloud Clinical CoordinatorCareCloud is seeking an experienced Clinical Coordinator to join our team on a full-time basis. This position entails planning, facilitating, enhancing, and coordinating a wide array of services across the care continuum for our Medicare demographic. Ideal candidates will be adept in providing telephonic patient care and will...
-
Front Desk Coordinator
3 weeks ago
Somerset, New Jersey, United States Dental365 Full timeAbout the RoleWe are seeking a highly skilled and organized Front Desk Coordinator to join our team at Dental365. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our dental team.ResponsibilitiesPatient Communication: Greet and welcome patients with a high level of...
-
Patient Navigator
4 weeks ago
Somerset, New Jersey, United States RWJBarnabas Health Full timeJob OverviewRWJBarnabas Health is seeking a compassionate and supportive Patient Navigator to provide exceptional, personalized care to patients and clinicians. As a key member of our Oncology Services team, you will play a vital role in fostering a fully integrated, interdisciplinary approach to cancer prevention and treatment.Key ResponsibilitiesManage all...
-
Nursing Supervisor
3 weeks ago
Somerset, New Jersey, United States RWJBarnabas Health Corporate Services Full timeJob Overview:The Patient Transfer Center Nurse Supervisor is responsible for overseeing the coordination of patient transfers, ensuring the department operates in accordance with RWJBH system policies. This role prioritizes patient transfers based on acuity, supports staff, and evaluates performance. The supervisor provides oversight and assistance with...
-
Post Acute Care Coordinator
4 weeks ago
Somerset, New Jersey, United States RWJBarnabas Health Full timeJob Overview:As a key member of the RWJBarnabas Health Corporate Population Health team, you will play a vital role in ensuring the delivery of high-quality, patient-centered care across the healthcare continuum. Your expertise will be instrumental in coordinating care transitions, managing relationships between acute and post-acute facilities, and promoting...
-
Patient Navigator
4 weeks ago
Somerset, New Jersey, United States RWJBarnabas Health Full timeJob SummaryRWJBarnabas Health is seeking a highly skilled Patient Navigator to join our team. As a Patient Navigator, you will play a critical role in ensuring that patients receive high-quality, patient-centered care.Key ResponsibilitiesCollaborate with primary care providers and healthcare teams to manage cancer screening and oncology caseloads.Develop and...
-
Post Acute Care Coordinator
3 weeks ago
Somerset, New Jersey, United States RWJBarnabas Health Full timeJob OverviewWe are seeking a highly skilled Post Acute Care Coordinator to join our team at RWJBarnabas Health. As a key member of our Population Health team, you will play a vital role in ensuring seamless transitions of care for our patients.Key ResponsibilitiesEvaluate treatment plans and goals of care at post-acute care facilitiesPartner with clinical...
-
Patient Navigator Non-Clinical Somerset NJ
3 weeks ago
Somerset, New Jersey, United States RWJBarnabas Health Full timeJob Title: Patient Navigator Non-Clinical Somerset NJWe are seeking a highly skilled Patient Navigator to join our team at RWJBarnabas Health. As a Patient Navigator, you will play a critical role in providing exceptional patient care and support to our patients and their families.Job Summary:The Patient Navigator will be responsible for managing all...
-
Nurse Navigator Position
7 days ago
Somerset, New Jersey, United States RWJBarnabas Health Full timeNurse Navigator Job DescriptionThe Clinical Nurse Navigator is a registered professional nurse with clinical oncology knowledge who works in multiple departments to provide individualized culturally sensitive assistance to patients, families, and caregivers to help overcome healthcare system barriers.Using the nursing process, this role provides education...