Senior Engagement Manager, US Federal

2 days ago

Annapolis Junction, Maryland, United States Amazon Web Services, Inc. Full time
About the Role

We are seeking a highly skilled Senior Engagement Manager to join our team at Amazon Web Services, Inc. in the US Federal sector. As a Senior Engagement Manager, you will be responsible for leading large-scale implementation consulting projects across multiple cross-functional teams.

Key Responsibilities
  • Lead project teams to deliver mission objectives by managing a matrixed team across multiple streams, agile, technical engagements for customers.
  • Plan, organize, and manage all phases of a project lifecycle to ensure successful delivery, including capturing and validating requirements, developing and managing project governance plans, project schedules, team goals, defining success criteria and project milestones, and budgets.
  • Ensure goal alignment across stakeholder groups, including customers, internal teams, and partners, and create and deliver communication tailored to the audience, ranging from executive-level project updates to detailed sprint plans and financial reports.
  • Apply judgment and tact to challenge, recommend, and redirect teams as well as manage client expectations during the engagement.
  • Have business and financial acumen to manage the scope, timeline, and budget of each individual project.
  • Be a strategic business partner to help customers achieve their mission outcomes and drive innovation throughout the engagement life cycle through iterative feedback mechanisms.
  • Partner with the AWS Account, Support, and Service teams to convey customer and partner feedback and lessons learned to improve AWS products and service offerings.
Requirements
  • 7+ years of customer-facing, large-scale implementation consulting experience across multiple cross-functional teams.
  • 5+ years of hands-on experience with enterprise-level IT projects, at least 3 years of which followed documented methodologies such as Agile, and used project management tool sets (Confluence, Jira, RallyDev, VersionOne, Taiga, etc) and source code management products.
  • Bachelor's Degree or equivalent experience.
  • Current, active US Government Security Clearance of TS/SCI with Polygraph.
Preferred Qualifications
  • Experience supporting National Security mission systems.
  • Must be able to represent AWS within the customer's environment and drive discussions with senior personnel regarding trade-offs, best practices, project management, and risk mitigation.
  • Has at least one active project management certification (e.g., APM, CSM, CPO, PMI-PMP, PMI-ACP, PRINCE2).
  • Understands the value proposition of the public cloud and has delivered cloud engagements (IaaS, PaaS, SaaS).
  • AWS Experience and Certifications.
  • Has presented to C-level executives (CIO, CEO, CTO, CISO, etc.) as well as to technical subject matter experts.
About Amazon Web Services, Inc.

Amazon Web Services, Inc. is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

We value work-life harmony and strive for flexibility as part of our working culture. Achieving success at work should never come at the expense of sacrifices at home.

We are committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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