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Federal Account Support Manager

2 months ago

Annapolis Junction, Maryland, United States SOC Full time
Job Title: Federal Account Support Manager

SOC, a Day & Zimmermann company, is seeking a highly skilled Federal Account Support Manager to join our team.

Job Summary

The Federal Account Support Manager will be responsible for verifying and implementing detailed technical design solutions to problems identified by the Project/Technical Manager. This role requires a strong understanding of enterprise technology solutions and the ability to provide technical consulting and advice to others.

Key Responsibilities
  • Responsible for verifying and implementing detailed technical design solutions to problems identified by the Project/Technical Manager.
  • Provides a detailed technical design for enterprise solutions.
  • Often responsible for providing technical consulting and advice to others on proposal efforts, solution design, system management, tuning, and modification of solutions.
  • Coordinates implementation of new installations, designs, and migrations for technology solutions in one of the following work domains: networks, applications, or platforms.
  • Provides advanced technical consulting and advice to others on proposal efforts, solution design, system management, tuning, and modification of solutions.
  • Provides input to the company strategy moving forward.
  • Collects and determines data from appropriate sources to assist in determining customer needs and requirements.
  • Responds to requests for technical information from customers.
  • Develops customer technology solutions using various industry products and technologies.
  • Engages in technical problem-solving across multiple technologies; often needs to develop new methods to apply to the situation.
  • Owns and manages knowledge sharing within a community (e.g., team, practice, or project). Ensures team members support knowledge sharing and re-use requirements of project.
  • Contributes significant knowledge to job family community.
  • Proactively encourages membership and contributions of others to professional community and coaches others in area of expertise.
  • Regularly produces internally published material such as knowledge briefs, service delivery kit components, and modules, etc.
  • Presents at multi-customer technology conferences.
  • Creates and supports sales activities. Manages bids, or major input into the sales lifecycle. Manages activities and provides qualitative and quantitative information for successful sales.
  • Produces complete proposals for smaller engagements within area of expertise.
  • Actively grows the company portfolio with existing customers through new opportunities and change management.
Qualifications

The ideal candidate will have a Bachelor of Arts/Science or equivalent degree in computer science or a related area of study. Alternatively, three additional years of relevant professional experience (11+ years in total) will be considered. The candidate must also have 8 years of experience and TS SCI with Polygraph required.

The following requirements must be met to be eligible for this position: successful completion of a background investigation, drug urinalysis, and verified compliance with Executive Order 14042, Ensuring Adequate COVID Safety Protocols for Federal Contractors.

SOC, a Day & Zimmermann company, is an Equal Opportunity Employer, EOE AA M/F/Vet/Disability.