Customer Service Liaison

5 days ago


Everett, Washington, United States Mark Shapiro - State Farm Agent Full time

**Job Overview:

We are a dynamic insurance agency led by Mark Shapiro, State Farm Agent, dedicated to delivering exceptional client experiences and building long-lasting relationships. Our team is passionate about helping people achieve their goals and overcome challenges.

We are seeking a talented Customer Relations Representative to join our team and contribute to our mission. As a valued member of our team, you will have the opportunity to grow your career, develop new skills, and make a real impact on our clients' lives.

**Key Responsibilities:

  • Provide exceptional customer service and support to our clients.
  • Manage and resolve customer complaints in a timely and professional manner.
  • Collaborate with other departments to ensure seamless communication and delivery of services.
  • Develop and implement effective customer retention strategies.

**Requirements:

  • 2+ years of experience in customer service or a related field.
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Bilingual Spanish is a plus.

The estimated salary for this position is $62,000 - $82,000 per year, depending on experience.



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