Customer Service Advocate

4 weeks ago


Everett, Washington, United States Mike Ramirez - State Farm Agent Full time
Job Title: Customer Service Advocate

As a Customer Service Advocate with Mike Ramirez - State Farm Agent, you will be responsible for delivering exceptional client experiences that drive the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit.

You will enhance your career by resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are a customer-focused and empathetic team member who is driven to succeed in a dynamic and fast-paced environment.

Responsibilities:
  • Answer customer inquiries and provide policy information.
  • Assist clients with policy changes and updates.
  • Process insurance claims and follow up with clients.
  • Maintain accurate records of customer interactions.

Qualifications:
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.

Salary Estimate: $40,000 - $60,000 per year.

About Us: We are a leading insurance agency dedicated to providing exceptional service to our clients. We offer a competitive salary, flexible schedule, and opportunities for advancement.

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