Patient Registration Coordinator

5 days ago


Williston, Vermont, United States ClearChoiceMD Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Registration Coordinator to join our team at ClearChoiceMD. As a key member of our front office staff, you will be responsible for ensuring a smooth and efficient patient registration process.

Key Responsibilities:
  • Registration and Scheduling: Register patients, gather demographic and insurance information, and verify insurance coverage.
  • Front Desk Operations: Manage the front desk area, including answering phones, responding to patient inquiries, and maintaining a clean and organized workspace.
  • Financial Transactions: Collect payments, insurance co-pays, and PDRX charges, and ensure accurate daily deposits.
  • Communication: Provide excellent customer service, communicate effectively with patients, staff, and insurance companies.
  • Administrative Tasks: Perform various administrative duties, such as photocopying, faxing, and filing, to support the smooth operation of the office.
Requirements:
  • Education: High school diploma or equivalent.
  • Experience: 1-3 years of customer service experience in a medical practice or retail environment.
  • Skills: Proficient in MS Office programs, such as Word, Excel, and SharePoint. Experience with Athena, DocuTap, and/or When2Work is preferred.
Work Environment:

This position operates in a medical office setting and may involve exposure to communicable diseases, toxic substances, medical preparations, and other conditions common to a clinic environment.

Physical Demands:

This position entails a high level of work performed at a computer terminal throughout the day, as well as regular use of a telephone or headset equipment. On a regular basis, incumbent frequently performs repetitive motions at a computer terminal and is subject to prolonged sitting.



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