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Medical Office Coordinator

1 month ago

Frisco, Texas, United States Well Rooted Pediatrics PLLC Full time
Job SummaryWell Rooted Pediatrics PLLC is seeking a highly skilled and organized Front Desk Medical Receptionist to provide exceptional customer service and administrative support to our team.

This is an immediate hire opportunity for a motivated and detail-oriented individual with at least 1 year of medical front office experience. As a Front Desk Receptionist, you will be the first point of contact for our clients, responsible for greeting customers, booking appointments, answering phone calls, and collecting payment information.

Key Responsibilities:
  • Provide exceptional customer service and ensure a positive experience for clients
  • Maintain accurate and up-to-date patient records and scheduling
  • Answer phone calls, schedule appointments, and respond to client inquiries
  • Assist with paperwork, including consent forms and patient information
  • Filing and retrieving patient medical records
  • Verify patient insurance benefits and eligibility prior to appointments
  • Confirm appointments and send reminders
  • Faxing and filing
  • Maintain a clean and organized front office and reception area
  • Update patient demographics and insurance information in the electronic health records system
  • Process payments and maintain accurate financial records
Requirements:
  • High School Diploma (GED) or equivalent
  • Certified Medical Assistant (CMA) or equivalent
  • Ability to pass a background check
  • At least 1 year of medical office experience
  • Proficiency with computers, typing, and basic software use
  • Positive attitude and ability to use good judgment and seek resources in difficult situations
  • Professional behavior and appearance
  • Pays attention to detail and is quality-focused
  • Excellent communication skills with a commitment to customer service
  • Strong work ethic and positive attitude
  • Excellent multi-tasking skills
Benefits:
  • Competitive salary
  • Great work-life balance
  • Paid time off
  • Employee discount