Operations Associate Liaison
16 hours ago
Cayuga Centers is seeking a highly skilled Operations Associate Liaison to join our team. As a key member of our operations team, you will be responsible for tracking, monitoring, and coordinating progress on all court hearings for the Enhanced Family Foster Care (EFFC) Program.
Key Responsibilities:- Oversee and obtain vital documents for youth in care in collaboration with Administration of Children's Services (ACS)
- Facilitate Goal Change and Placement Preservation Conferences within 5 days of the initial request and support with needed data and notes entry
- Facilitate Permanency Conferences, as needed
- Manage the case aide calendar to support with staff assignments
- Partner with the Data Specialist to update the billing sheet, enter movements in connections, and submit special rate packet via CSEN
- Monitor and track all agency's court appearances in the Legal Tracking System (LTS) on the EFFC court calendar for staff's compliance including but not limited to Permanency and Termination of Parental Rights Hearings
- Receive and coordinate court appearances calendar invites for all communications from the agency's legal attorney regarding Permanency and Termination of Parental Rights Hearings
- Work collaboratively and communicate clearly and respectfully with colleagues, families, and other service providers
- Participate & present in staff meetings, seminars, and training to maintain and apply knowledge of internal and external procedures and policies applicable to foster care and program
- Perform other related duties as requested by immediate supervisor or agency leadership
- Regular hours entail 9:00am - 5:00pm, Monday - Friday
- Must be flexible
- Bachelor degree preferred
- Highly skilled in MS Office and Google Workspace
- Experience with NYC Family Court Systems highly preferred
- Knowledge of Connections preferred
- Excellent communication and organizational skills and ability to work in a flexible team context
- Ability to handle confidential material in a responsible manner
- Ability to work well with people from many cultures including recent immigrants, non-English speakers, and LGBTQIA+ children
- Valid NYS Driver's License preferred
- Ability to travel to all agency locations
- 120 hours of Vacation Time, 12 Sick Days per year
- 10 Holidays, 3 Personal Days, Medical Appointment Time
- Medical, dental, and vision insurance
- Pet and Legal Insurance
- Employee Assistance Program
- FSA, Transit, and Parking savings accounts
- Supplemental life insurance, critical illness, enhanced short-term disability benefits
- 401(k) match up to 6%
- Corporate Discounts Program
- Sick Leave Pool
- Identity Protection
- Certified Great Place to Work
- Workplace Wellness Award Finalist
- Council on Accreditation (COA) Accredited
- Implement best practices and evidence-based interventions
- Committed to employee professional development and advancement
- We embrace change, innovation, and opportunities
- Our diverse workforce acts and leads with human sensitivity and respect
- Large and growing national footprint
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