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Front End Department Leader

2 months ago

Simi Valley, California, United States Kroger Full time
Job Description

As a Front End Department Leader at Kroger, you will play a critical role in driving sales and profit growth while ensuring exceptional customer service and a safe shopping environment.

Key Responsibilities:
  • Customer Service: Create a welcoming atmosphere that encourages customers to return, and provide assistance with product inquiries and suggestions.
  • Team Management: Supervise and coach direct reports, complete performance reviews, and provide feedback to ensure team members are meeting performance standards.
  • Inventory Management: Monitor and control inventory levels, note discrepancies, and maintain accurate records.
  • Financial Management: Assist with preparing the store/department budget, profit and loss reviews, and take action on financial reports.
  • Marketing and Promotions: Develop and implement department business plans, create sales promotions, and stay current with present, future, seasonal, and special ads.
  • Safety and Security: Reinforce safety programs, comply with safety procedures, and identify potential hazards.
  • Training and Development: Ensure department associates are current and compliant with company training standards.
Requirements:
  • Effective Communication: Strong communication skills to interact with associates, customers, and management.
  • Math and Analytical Skills: Basic math skills and ability to analyze data to make informed decisions.
  • Leadership and Teamwork: Ability to work cooperatively in a fast-paced environment, manage conflict, and lead by example.
  • Customer Focus: Demonstrate a customer-centric approach to drive sales and growth.
  • Adaptability and Flexibility: Ability to adapt to changing situations, priorities, and deadlines.