Holbrooke Hotel Seasonal Front Desk Agent

4 weeks ago


Grass Valley, California, United States Acme Ventures LLC Full time
Job Title: Front Desk Supervisor

Acme Ventures LLC is seeking a highly motivated and organized Front Desk Supervisor to join our team at the Holbrooke Hotel. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring a smooth and efficient check-in and check-out process, and maintaining a positive and respectful work environment.

Key Responsibilities:
  • Provide exceptional guest service and ensure a smooth and efficient check-in and check-out process.
  • Maintain a positive and respectful work environment, promoting a culture of teamwork and collaboration.
  • Supervise and train front desk staff, ensuring they meet the highest standards of service and quality.
  • Manage front desk operations, including handling guest inquiries, resolving issues, and maintaining accurate records.
  • Collaborate with other departments to ensure seamless communication and service delivery.
Requirements:
  • High school diploma or equivalent.
  • 3-5 years of experience in a related position.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and conflict resolution skills.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.


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